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*** ***** *****, ******, ** ***** • Home: 570-***-**** • adszgt@r.postjobfree.com

Professional Summary

Retail Sales Associate with more than 35 years in the retail industry. Areas of expertise include sales, customer

relations and inventory management.

Skills

Customer oriented Quick Learner

Computer Data Entry Dependable

Friendly Proficient in cash management

Work History

cashier customer service, 09/2012 to 12/2016

Weis Markets – Route 309 Dallas, Pa. 18612

Operated a cash register for cash, check and credit card transactions with 90% accuracy.

Stocked and replenished merchandise according to store merchandising layouts.

Trained new sales associates on procedures, customer service, cash register

Welcomed customers into the store and helped them locate items.

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Answered customer telephone calls promptly and in an appropriate manner.

Used time efficiently when not serving customers.

Doc Capture Representative, 04/1997 to 10/2009

Sallie Mae – 120 Lesley Ave. Wilkes-Barre, Pa.

Worked in loan servicing center doing heavy data entry

Posted Payments

Processed incoming mail

Scanned documents

Used Microsoft Windows, Word, Excel

Accounts Receivable- Accounts Payable Clerk, 11/1979 to 04/1997

Kiddie Shoppe – Untied Penn Plaza

Cleaned and organized the store, including the checkout desk and displays.

Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Welcomed customers into the store and helped them locate items.

Operated a cash register for cash, check and credit card transaction with 90% accuracy.

Input and paid invoice, ticketed merchandise

Welcomed customers into the store and helped them locate items.

Earned management trust by servicing as key holder opening and closing store

Education

High School Diploma:

Hanover High School - Wilkes-Barre Pa.

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