Judi Gunning

Bourbonnais,IL. *****

Cell: 815-***-****

E-Mail: adszg8@r.postjobfree.com

Summary

A hardworking and reliable ETC focused on going above and beyond to support the team and serve customers. Trained in AS400 and messaging the QCOMM system and offering top-notch abilities. Motivated to continue to learn and grow as a ETC professional.

Experience

April 2019 to 10/7/2022

Swift Transportation Rochelle/Manteno Illinois

Driver Support Specialist/ECT

Fuel and route Drivers while promoting the safety of drivers. dispatch drivers on pre-planned loads and complete all corresponding computer work. communicate with drivers via QualComm messaging (read and send messages).I was the ETC that assisted drivers' resolve load targets and ensure on time delivery. Customer Service: monitor assigned loads, document and make appropriate notifications of issues. anticipate and facilitate problem resolution on all loads for total customer satisfaction; manage service issues, research and code service failures. Receive, commit to, and load detailed customer load information ensuring system integrity. communicate effectively and professionally with Customers, Operations Drivers and all levels of leadership; maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations. perform additional responsibilities as assigned by leadership including, but not limited to: Be responsive to drivers and other terminal needs and assist with emergency situations (i.e. accidents) if the need arises. understand and support company policies

Handled all delegated tasks

Earned reputation for good attendance and hard work.

Answered calls to answer drivers questions.

March 2019 to April 2019

Securitas Rockford, IL

Security Officer

I worked at the 3M in bound gate. I made sure that the drivers had the locks on the trailer and that the tandems were pulled all the way back. I made sure that anything going into the facility was safe and secure by watching the cameras. I had to deal with truck driver all day everyday that I worked. I only left because I had another job offer closer to my home.

Maintained safety by quickly responding to alarms and investigating disturbances.

Monitored security cameras and fire, building and alarm systems.

Verified integrity and accuracy of travel documents such as tickets and passports prior to authorizing passage.

Screened guests entering premises using X-ray machines.

Enforced security regulations and calmly and promptly escorted non-compliant individuals to areas for processing.

Checked passes and credentials of persons seeking to enter property and issued passes for guests.

Documented all security-related situations

Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.

Monitored and secured building entrances.

September 2018 to March 2019

Allied Universal Security Services Rochelle, Illinois

Security Officer

I checked tractor trailers in and out of the facility, and made sure the trucks were secure when leaving the company I was stationed at. They lost there contract with the facility that I was stationed at, they didn't have another place for me to go to at that time.

Maintained safety by quickly responding to alarms and investigating disturbances.

Patrolled premises to ensure safety of employees and visitors.

Verified integrity and accuracy of travel documents such as tickets and passports prior to authorizing passage.

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.

Checked passes and credentials of persons seeking to enter property and issued passes for guests.

Provided security presence.

Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.

Monitored and secured building entrances.

Education and Training

May 1990 Stillman Valley High School Stillman Valley, IL

High School Diploma

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