Skills
Work History
Carlos Alvarenga
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Recruiting and interviewing
Employee performance evaluations
Staff Management
Consumer banking specialist
Rapid 10-key data entry
Loans
Night and safe deposit procedures
Accounting systems and software
2017-12 - Current Assistant Manager
Skechers, Commack, NY
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Strengthened operational efficiency to remain cost-effective while maintaining quality service.
Reviewed sales and gross profit report to assess company efficiency. Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
2022-04 - 2022-10 Lead Bank Teller
TD Bank, Melville, NY
Address Huntington Station, NY, 11746
Phone 631-***-****
E-mail *******************@*****.***
Education
Languages
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Mentored newly hired team members on appropriate responses to patron questions. Identified potential needs through observation, questioning and listening. Answered inquiries regarding checking and savings accounts and other related products.
Replenished ATM funds in empty canisters prior to validation process. Provided customers with appropriate literature on banking products and services. 2022-10 - Current Bachelor of Science: Business Administration Suffolk County Community College - Brentwood, NY
2013-09 - 2018-06 High School Diploma
Walt Whitman High School - Huntington Station, NY
English
Spanish