Production Worker Wireless Consultant
Resume:
June ****-Present
February 2016-September 2019
Kia S Berry
414-***-**** • ************@*****.***
Objective
Talented professional manager seeking a position to utilize my skills and experiences in a fast-paced sitting. Looking to further my career path in a more professional manner.
Work Experience
Delivery Driver
Amazon’s (third party companies)-Sussex,WI
Provide leadership, support, and guidance to field employees for which he or she is responsible
Track and monitor individual and collective site work quality Submit regular performance reports highlighting main issues including, route drops, excessive overtime, excessive standbys, fleet updates, work schedules etc.
Monitored drivers to ensure pick-ups and deliveries are made in a timely manner
Dispatching and monitoring of all jobs and incoming freight Answered phones and providing directions to drivers Handled customer concerns in an quick and courteous manner, also to escalate unresolved issues to management
Retail Wireless Consultant
U.S. Cellular-Milwaukee,WI
Responsible for taking care of existing customers and new ones Processed payments accurately and resolve customer issues Handled administrative aspects of sales like completing customer contracts and warranties
Consulted with customers to understand their needs and identify best wireless and service package solution.
Warehouse Team Lead
Dr. Comfort-Mequon,WI
Responsible for all three shifts
Prepared and correctly labeled products for shipment through UPS, and FedEx
Performed inventory control, cycle counting, works with bills of lading and Aug 2010-May 2012
Sept. 2006-June 2010
invoices
Interviewed and hired employees
Trained new-hire and inexperienced production worker Supervised, trained, coached and motivated a team of 45 Reviewed and evaluated order pickers' performance
Planned work schedules and assigned duties to maintain adequate staff Instructed employees on daily tasks and deadlines
Inspected and monitored incoming/outgoing merchandise to of quality Operated forklift truck to load and unload materials Picked and select orders according to customers specifications Documented daily work activities
References
Tess Nicole Eauslin,MPS Teacher,414-***-****
Michael Prescott, Amazon manager, 615-***-****
Takeya Davis, Server, 214-***-****
Education
Liberal Arts
Milwaukee Area Technical College
General Courses
Associate degree courses
Diploma
Milwaukee High School of the Arts
Graduated with a 3.2 GPA
Specialized in Visual Art
Graduated in top 50 of 250
Other Activities
Lead Promotion
Top Driver Bounces
Support Team Assistant Lead
Employee of the Month Award
Employee Appreciation Award
Volunteer Work including Milwaukee Rescue Mission
Girls on the Run Milwaukee
Casa Maria Hospitality house
Door Dash driver
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