FW
Finesse Whitsett
Professional Summary
Pursuing opportunities to utilize interpersonal and phlebotomy skill set to aid medical personnel improve patient health. Through continued used of advanced medical training in phlebotomy and problem-solving skills set in data management, will responsibly assist team in meeting goals and deadlines in a positive manner.
Work History
Health Staff Services - Medical Assistant Receptionist Jonesboro, GA
04/2021 - 04/2022
• Coordinate hospital admissions and laboratory services by scheduling appointments. screen calls through central telephone system and directed to medical personnel. manage multiple time-sensitive client reports presented to management staff. maintain appointment scheduling and documentation for productive office work flow.
• Communicated with clients and staff members to maintain updated client medical records. manage correspondence to facilitate easy retrieval from medical database. update patient medical history and maintain client information HIPPA rights.
Manage computer applications to prepare patient file for pre and post examinations.
Dent Wizard - Fixed Operations Director
Chamblee, GA
01/2020 - 04/2022
• Coordinated project planning and sales deliveries to maintain budget parameters. collaborated with suppliers to implement improvement plans which save corporation thousand of dollars.
• Optimized client experience with on-time and on-budget completion of deliveries. surpassed corporate goals by promoting strategies for optimal customer service.
*********@*****.***
Jonesboro, GA 30236
Skills
Microsoft office
Volunteer community outreach
Organizational skills
Phlebotomy Training
Education
Education
Technician Phlebotomy Training
East Point
Certified Phlebotomy
Penn Foster High School
Phoenix, AZ
Business And Biology
Home Depot - Customer Service Representative
Riverdale, GA
06/2019 - 06/2020
• Maintained customer satisfaction by identifying customer needs and resolving concerns. provided primary customer support to face to face and remote customers.
• Responded to customer requests for products, services and company information with forward-thinking strategies answered customer telephone calls promptly to avoid extended on-hold wait times. Ready Set Learn, East Point, GA - Education Specialist/Teacher's Assistant
East Point, GA
03/2018 - 07/2019
• Provided written and verbal correspondence for parents, students and faculty to provide feedback and discuss instructional strategies. Integrated Interactive lessons to foster learning and intellectual growth.
• Evaluated lessons and adjusted course content for optimal student- centered learning. Identified student strengths and deficits to personalized lessons for optimal learning.