Diane Derstine
Brandon FL *3510
Mobile: 267-***-****
Email: **********@*****.***
Work Experience:
Caregiver/Customer Service Rep
Papa Pal
Miami, FL
9/01/2021 - Present
Hours per week: 35
Duties, Accomplishments and Related Skills:
Answer customer service calls, schedule work from available assignments within the commuting area, perform assigned jobs. Work varies from providing personal assistance to providing transportation and light household maintenance. Maintains a high customer service rating and number of direct requests from customers.
Supervisor: no assigned supervisor (1-800-***-****)
Okay to contact this Supervisor: No
Owner/Operator
IVAC II
2125 Lennox Dale Lane
Brandon, FL
6/01/1992 - 5/01/2021
Hours per week: 60
Duties, Accomplishments and Related Skills:
As Owner / Operator of a cleaning business employing sub-contractors and serving 60 plus customers. Worked on advertising, promotions, hiring employees, bookkeeping, scheduling, purchasing and customer service. In addition to inventory of supplies and hands on completion of jobs, provided supervision and inspection of assigned work. Maintained a high level of customer satisfaction throughout ownership of this business
Supervisor: self-supervised as owner 267-***-****)
Okay to contact this Supervisor: No
Education:
North Penn High School Lansdale, PA United States
High school diploma or equivalent 6 / 1983
References:
Name
Employer
Title
Phone
Rebecca DeMara 267-***-****
Dr. Dana Harbison 215-***-****
**********@*****.***
Susan French
************@***.*** Indicates professional reference
Additional Information:
proficient with accounts receivable and accounts payable procedures and some accounting software