Cynthia Palmer **********@*****.***
*** ***** ** ******, ** 89403 775-***-**** cell
To whom it may concern:
I am a seasoned Scheduler several years of experience in scheduling for multiple physicians working in fast paced environment supporting multiple functions with fluctuating priorities. I have built a strong reputation for being hardworking, dedicated, dependable, detail oriented and completely reliable.
I have a strong attention to detail and strong organizational skill. My skills include MS Word and Outlook. I have demonstrated supervisory skills with proficiency in data entry, EOB processing and mailing, and daily cash deposits. I have proficient data entry scores of 12,000 + KSPH with very high agree of accuracy. I also have an excellent knowledge of CPT coding, ICD9 processing and medical terminology. I have proven myself dedicated to insurance follow up by pulling and working aging accounts, and calling patient personally to collect on accounts, bringing the outstanding accounts up to date. I have worked aggressively on insurance rejections with the purpose of actively reducing aging accounts receivable. In addition processing patient statement, key demographic data, post notes and payment plans transactions, and follow-up with accounts to make sure that patient’s insurance companies are continuing to submit payments.
I have worked in the past for a Dental Manufacturing in Carson City, Wykle Research out on Hot Springs Road. I was responsible for selling dental products and knowing the correct terminology to use.
In addition, I have the ability to exercise good judgment and take initiative to follow through on projects and assignments. I have excellent oral and written communication skills, including proper use of grammar, spelling, as well as standard business practices. I have the ability to maintain attention to details to assure complete of assignment with a view towards achieving department goals.
I am confident that I can be asset to your team. I certainly look forward to the opportunity to prove my extensive skills.
Reference
Reference 1: Leslie Woodworth Dayton, NV 619-***-**** have known for 5 years. She is medical records and scheduling
Reference 2: Patricia Riggs Clear creek, NV 775-***-**** has known for 20 years. Own her own business
Objective
Advance in an organization that will utilize my extensive experience and proficient variety of skills. I desire to make the most of my qualifications.
Summer of Qualifications
I have worked within several different types of organization, which broadened my skills and strengthened my ability. I have excellent oral, written, grammatical, and communication skills: I quickly learn new applications and operation: I am also organized, and articulate. I work well with others, and independently. I have proven myself to be a dependable, loyal, and trust worthy employee. I work well under pressure; I’m a problem solver. I pride myself in doing the best job possible, and always put in the extra effort to complete a task quickly and accurately. Knowledge in medical terminology.
Answering the phone and scheduling appointment.
Entering demographics and insurance billing information, and call on incoming referrals
Making sure the schedule is kept tight and full for the doctor.
Proficient in HIPPA and FDCA rule when doing collections
Answering the phone and also calling patient on referral we have received
Know how to work in outlook, Microsoft, Gmed and Centricity programs
Professional Experience
10/05/2020- present Sierra Nevada Eye Center 775-***-****
Head Scheduler Carson City, NV Diane Hunninghake
02-2013 to 8/20/2021 GI Consultants 775-***-****
Head Scheduler Carson City, NV Matt Whitaker
Aug 2012 2-2013 Robert Half 775-***-****
Billing specialist Reno, NV Beth Law
Oct 2011 to 6-2012 Pulmonary Medicine Asso 775-***-****
Authorization & Eligibility Reno, NV Nancy Nagel
Sep 2010 to 2011 Katrina Billing SVS 209-***-****
Billing Specialist Dayton, NV Katrina
March 2010-Feb 2010 Robert Half 775-***-****
Billing Specialist Reno, NV Beth Law
Feb 2007-Sep 2010 Physicians Select Mgt. 775-***-****
Billing Specialist Carson City, NV Sharlene Johnson
April 2000 to Sep 2006 Skin Cancer and Derm 775-***-****
Insurance Account Rep Carson City, NV Doloris Bailey
May 1997 to March 2000 National Business Factors 775-***-****
Collection Account Rep Carson City, NV Leslie
Education
Western Nevada College 1997 to 1998 Carson City, NV
Made the Dean’s list and held a 3.53 GPA. Attended classes in Medical Terminology, medical billing and collection and front office. I have taken classes through the State in A.I.D.S information, records and file management, how to set and achieve goals, and some basic medical terminology classes though Washoe Medical Center.