William Morales
Victorville, CA, 92395
(909) 701- 3667
*********@*****.***
Professional Summary
Dedicated team player and quick learner
Accomplished, Mature, Focused
Crew Member with 4 years of successful customer service experience in busy, Fast Food restaurants.
Food Service Worker who is punctual and capable of taking orders and preparing food quickly and efficiently.
4 years of experience in the field, with a strong desire to see the company succeed.
Dedicated to learning, growing, and succeeding.
Exceptional at overcoming obstacles and streamlining processes.
During peak hours, you have the ability to maintain a positive attitude and a great sense of humor.
Self-starter with strong communication, writing, and math skills.
Work History
ER Admitting Representative, San Dimas Community Hospital
San Dimas, CA December 2021- July 2021
●Explain the rules of the hospital.
●Answered calls to help patients or patient's family members with their questions and concerns.
●Collected and entered patient data into the system such as patient name, date of birth, next of kin, etc.
●Am in charge of compiling data for occupancy and census records.
●Had an excellent attendance record and was always on time for work.
●Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.
●Aided patients in completing check-in and payment forms.
Crew Member, Wendy's Co Rancho Cucamonga, CA Victorville, CA 2019 - 2022
●Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
●Closely followed protocols for emergency situations, maintaining calmness and efficiency.
●Prepared and cooked food orders for customers by noting customizations and portion sizes.
●Collaborated with team members to complete efficient work and bring in top hauls.
●Utilized all machinery and equipment while observing various safety precautions and practices.
Order Picker, Amazon San Bernardino, CA 2021-2022
●Operating PIT vehicles
●Picking orders
●Using scanner
●Proper use of safety equipment
●Preparing orders quickly and efficiently
Education
High School Diploma - Jun 2020
John Muir Charter School Operations New Hope 8520 Archibald Ave., Ste. A,. Rancho Cucamonga
Skills
●Communications
●Customer service
●Time management skills
●Payment collection
●Problem resolution
●Data entry
●Microsoft Office
●Bilingual in spanish
●Safety measures
●Ordering procedures
●Beverage preparation
●Food preparation and safety
●Menu memorization
●Sale expertise
●Stocking and replenishing
●Cash Handling