Arshad Patel

Cedar Rapids, IA *****

adsz67@r.postjobfree.com

+1-319-***-****

Customer Service Manager and accomplished Engineering Manager seeking to further career. A total of thirty years of experience in the fields of:

- Production and Maintenance Management

- Factory Management and Administration

- Quality Assurance Management

- Environmental, Health and Safety Management

- Food Service

ELIGIBILITY

Permanent Resident

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sales Advisor

Best Buy - Cedar Rapids, IA

November 2018 to Present

Assembly Technician

Whirlpool - Amana, IA

January 2016 to October 2018

Quality Assurance Technician in Meat Packing Plant American Foods Group - Cincinnati, OH

March 2015 to October 2015

Assistant Food Service Director in a Correctional Institution Aramark

June 2014 to March 2015

Restaurant General Manager

Affinity Management

June 2012 to June 2014

Assistant / Interim Restaurant General Manager

Restaurant Associates Inc - Cincinnati, OH

November 1998 to June 2012

Estimated food consumption, place orders with suppliers, and schedule delivery of fresh food and beverages.

- Resolved customer complaints about food quality or service.

- Directed cleaning of kitchen and dining areas to maintain sanitation standards, and kept appropriate records.

- Monitored actions of staff and customers to ensure that health and safety standards are obeyed.

- Maintained budget and employee records, prepared payroll, and stored invoices, and monitored bookkeeping records.

- Used computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.

- Checked quality of deliveries of fresh food and baked goods.

- Arranged for maintenance and repair of equipment and other services.

- Totaled receipts and balanced against sales, deposited receipts, and locked facility at end of day.

- Recruited, hired, and oversaw training for staff.

- Scheduled work hours for cashiers and kitchen staff.

- Monitored food preparation and methods.

Assistant Manager

- Assisted General Manager in overall operations of restaurant.

- Recruited and trained restaurant employees.

- Assisted in inventory control and budgeting.

- Enforced regulatory guidelines of food services industry. Environment and Safety Manager

Dadex Eternit Ltd

July 1993 to November 1998

Responsible for implementation of OSHA, WHO, Etex (Belgium), and EPA (Pakistan) regulations regarding environmental and occupational safety achieved by regular audits of the two factories (located in Karachi and Hyderabad).

- Trained engineers, supervisors and workers on environmental and occupational safety.

- Continuously monitored workplaces for possible airborne particles through PCO Microscopy.

- Regularly checked effluents and waste disposal of both factories.

- Created liaison with government agencies for preparation of National Environmental Quality Standards. Quality Assurance Manager

Dadex Eternit Ltd - Karachi

July 1991 to June 1993

Responsible for testing, inspecting and quality audits of all the products in all the different stages in both factories.

- Resolved customer complaints and co-ordinated with sales staff for onsite inspection.

- Prepared and and implemented the Quality Assurance Manual for plastic products.

- Worked with factory's ISO Cell for certification of ISO-9000. Factory Manager

Dadex Eternit Ltd - Karachi

July 1989 to June 1991

Supervised two hundred and fifty personnel including six engineers, one HR manager, eighteen senior production officers including production supervisors/production leads.

- Responsible for day to day operations of the factory.

- Supervised overall production, maintenance, inventory, storage, accounts, purchases, personnel, administration and at times sales.

- Worked with government and other agencies.

- Served as head liaison between the directors and CBA (worker union). Production Manager

Dadex Eternit Ltd - Karachi

March 1987 to June 1989

Supervised two hundred plus personnel including engineers, production supervisors, technical staff and workers.

- Managed the operations of the production area to ensure that volume, cost, and quality standards were achieved.

- Ensured physical and workforce resources were adequate to meet the production schedule.

- Managed the activities of production personnel including workflow, assembly methods, and work force utilization.

- Relied on extensive experience and judgment to plan and accomplish goals.

- Supervised installation a Polyethylene Pipe Extrusion plant in collaboration with Etex, Belgium. Production Engineer

Added Eternit Ltd - Karachi

March 1986 to March 1987

Planned and designed methods to improve production processes for fiber cement and plastic products.

- Reviewed existing processes and developed solutions to increase productivity and reduce costs.

- Ensured compliance with approved production methods and quality standards. Deputy Manager

Karachi Pipe Mills Ltd

September 1982 to March 1986

Supervised one hundred and eighty people.

- Responsible for total production and maintenance of one mild steel galvanizing plant and one M.S. sheet slitting machinery plant.

- Managed the operations of the production area to ensure that volume, cost, and quality standards were achieved.

- Ensured physical and workforce resources were adequate to meet the production schedule.

- Worked with Japanese engineers in the installation, test run and later production of fifteen hundred tons capacity M.S. pipe manufacturing plant.

Education

Bachelors of Engineering

N.E.D. University

Masters of Business Administration in Business Administration University of Manilla Philippines

Institute of Engineers

Skills

• Cooking

Certifications and Licenses

ServSafe Certification

July 2014 to July 2019

Food Safety Manager

September 2013 to September 2018

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