MERRILL
DURAND
**************@*****.***
Humble, TX 77338
Gragham Construction Management - Property Manager Colorado Springs, CO • 04/2022 - 08/2022
Amazon - Warehouse Associate
Pearland, Texas • 10/2020 - 03/2022
GMed Global - Office Manager/lab Assistant
Houston, Texas • 06/2020 - 03/2021
WORK HISTORY
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
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Followed up on delinquent tenants and coordinated collection procedures.
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Completed final move-out walk-throughs with tenants to identify required repairs.
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Maintained original leases and renewal documents in digital and hardcopy format for property management office.
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Introduced prospective tenants to types of units available and performed tours of premises.
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Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
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Coordinated with janitorial and engineering staff on maintenance and upkeep.
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• Maintained sufficient number of units market-ready for lease. Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
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Handled disciplinary actions, performance appraisals and terminations of company staff.
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• Trained and motivated leasing staff during bi-monthly trainings.
• Worked safely around moving machinery.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
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Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
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Cleaned and maintained warehouse in compliance with OSHA safety standards.
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Delivered top-notch administrative support to office staff, promoting excellence in office operations.
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Uhaul Moving And Storage - CSR, Sales
Houston, Texas • 08/2017 - 04/2018
Engaged with customers to effectively build rapport and lasting relationships.
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• Prepared large cash deposits with zero discrepancies. Answered customer questions regarding sizing, accessories and proper care for merchandise.
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• Prepared merchandise for sales floor by pricing or tagging.