Front Desk Customer Service

JOSEPH JERALD. A

Email: ****.**.******@*****.***

Mobile: 883-***-****

Alternate: 860-***-****

Qualification Summary:

CAREER CONTOUR:

New Medical Centre, Pondy

Quess corporation Pvt. Ltd

Client:Société General Global Business Services Pvt. Ltd

Standard Charted Global Business Pvt. Ltd

Intelenet Global Services Pvt. Ltd

Datamatics Global Business Pvt. Ltd

Objective

A dynamic and perseverant individual with an eye for details and ability to solve problems objectively aligning self with the organizational goals.

Academic Profile

Bachelor of Visual Communication (71%), Saraswathry Art & Science College, Thiruvalluvar University, 2009-2012.

Software Profile

MS-Office

Photoshop

Flash And Dream Viewer (Basic)

Audio Software (Neundo and sound forge)

Video Software (Premier and Avid)

Company Profile

Designation :Front Desk & Testing tool

Duration :May19 – Till Date

Role :Analyst

Company Profile

Process :KYC – CDD (Customer Due Diligence)

Designation :Senior Process Executive

Duration :Mar18 - Aug18

Role :Checker

Stake Holders:Europe, Asia and USA

Company Profile

Process :KYC – CDD (Customer Due Diligence)

Designation :Senior Analyst

Duration :May16 –Mar18

Role : Checker

Stake Holders: African countries (Ghana, Gambia, Kenya & Uganda)

Company Profile

Process : KYC – CDD & AO

Designation : Senior Customer Service Executive

Duration : Sep14 – May16

Role : Maker

Stake Holders :United Kingdom

Company Profile

Process :KYC

Designation :Customer Service Executive

Duration :Nov12 – Feb14

Role :Maker

Stake Holders :India

Permanent Address

Temporary Address

ACCOLADES

BEST PERFOMER OF THE MONTH

KYC – CDD core and advance Certified

RTOB- SCB testing tool process worked on 3months

Address

23, Vadakku Kulakarai St,

Mannar Samy Koil,

Tindivanam – 604002.

L427, 4Th main Road,

Thiruvalluvar Nagar,

Thiruvanmiyur,

Chennai – 600041.

Personal Details

Father Name :Arokia Raj.M

Date of Birth : 04-Feb-1992

Nationality : Indian

Marital Status : Single

Language Known : English, Tamil.

Declaration

I hereby, declare that the above particulars are true to the best of my knowledge and belief.

Date:

(Joseph Jerald A)

Place: Chennai.

Contact this candidate