Customer Service Data Entry
Resume:
Kassandra Soto
Alton, TX *****
*****************@******.***
Bilingual (Fluent in English and Spanish); Computer Liberate; Operate Multi-line telephone, Fax Machine, Scanner and Email; Good phone etiquette; Good Customer Service. Willing to relocate to: Mission, TX - McAllen, TX - Palmview, TX Authorized to work in the US for any employer
Work Experience
Helper/Assistant
Briarcliff Nursing & Rehabilitation Center - McAllen, TX August 2022 to Present
• Help/Assist the cook, assist in the line.
• Responsible for obtaining individual patient's meals schedule.
• Preparation of the meals for each person and their diets according to their slip.
• Cleaning, sanitizing dishes after every meal.
• Prepare for the next shift.
• Put away merchandise.
• Prepare salads, snacks, drinks, sandwiches.
Office Assistant/Receptionist
Soto Boys Express, LLC - Alton, TX
June 2021 to August 2022
• Answer phones.
• Administered the opening and closing of computer programs.
• Provide daily operations, maintain customer complaints, log incidents and accidents reports.
• Inventory management, ensures of all deliveries, ensures that drivers complete trip sheets, maintain insurance renewal.
• Install Omnitracs (Log) devices and programs.
• Responsible to monitor electronic logs.
• Update and reload fuel cards.
• Diesel service station attendant.
• Follow up on collectors, maintain aging report.
• Payroll, make checks, drop off checks.
• Make monthly payments.
• Log and print the necessary documents and place them in the assigned binders.
• Create fax cover sheet (when applicable).
• Prepare files neatly and organized.
• Maintain marketing advertisement and filing.
• Hiring process, running background checks, entering to the insurance for approval, etc.
• Other general office duties.
Dietary Aide
Briarcliff Nursing & Rehabilitation Center - McAllen, TX June 2019 to June 2020
• Responsible for obtaining individual patient's meals schedule.
• Preparation of the meals for each person and their diets according to their slip.
• Cleaning after patients, sanitizing dishes after every meal, clean kitchen after every shift.
• Prepare for the next shift.
• Put away merchandise
Dietary Aide
Village Healthcare Rehabilitation Center - McAllen, TX January 2018 to August 2018
• Responsible for obtaining individual patient's meals schedule.
• Preparation of the meals for each person and their diets according to their slip.
• Cleaning after patients, sanitizing dishes after every meal, clean kitchen after every shift.
• Prepare for the next shift.
• Put away merchandise.
Dietary Aide
Village Healthcare & Rehabilitation Center - McAll November 2015 to March 2016
• Responsible for obtaining individual patient's meals schedule.
• Preparation of the meals for each person and their diets according to their slip.
• Cleaning after patients, sanitizing dishes after every meal, clean kitchen after every shift.
• Prepare for the next shift.
• Put away merchandise.
• Prepare salads, snacks, drinks, sandwiches.
CSR - Customer Service Representative
Pizza Hut - McAllen, TX
October 2014 to August 2015
• Answer Multiple calls.
• Take orders.
• Customer service.
• Restock.
• Attend dining.
Receptionist
Law office of Ricardo Ramos - McAllen, TX
July 2014 to October 2014
• Receptionist.
• File clerk.
• Made copies.
• Organizing files.
• Confirming Appointments.
• Typed and mailed out letters.
Dietary Aide
Briarcliff Nursing & Rehabilitation Center - McAllen, TX August 2012 to July 2014
• Responsible for obtaining individual patient's meals schedule.
• Preparation of the meals for each person and their diets according to their slip.
• Cleaning after patients, sanitizing dishes after every meal, clean kitchen after every shift.
• Prepare for the next shift.
• Put away merchandise.
• Prepare salads, snacks, drinks, sandwiches.
Education
High school diploma
Cornerstone Christian Correspondence School - Townsend, GA January 2022 to July 2022
Skills
• Kitchen Experience
• Dietary Aide Experience
• Meal Preparation
• Typing
• Accounts receivable
• Payroll
• Customer service
• Microsoft Word
• Computer skills
• Data entry
• Microsoft Excel
• Microsoft Office
• Phone Etiquette
• Microsoft Powerpoint
• Spanish
• English
• Microsoft Outlook
• Serving Experience
• Food Service
• Bilingual
• Office experience
• Front desk
Languages
• English - Fluent
• Spanish - Fluent
Certifications and Licenses
Food Handler Certification
Assessments
Scheduling — Proficient
October 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Managing accounts in QuickBooks — Familiar
October 2022
Using QuickBooks software to manage business financials Full results: Familiar
Typing — Familiar
October 2022
Transcribing text
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate