Customer Service Assistant Manager

Armando Arzate

**** *** ****** ** #***

Cell: 805-***-****

Email: ********@*****.***

SKILLS

Good leadership skills in decision making along with communication, works great with either a team or individually, works proficiently in fast paced environment. Works well with hands, Excellent in customer service. Good at working under pressure or in chaotic situations. Have excellent computer skills along with picking up new task efficiently. PROFILE

Outside of work I’m active at the gym, golf and other outdoor activities. Being a sergeant in the National Guard I’m always working on leadership skills and learning new training techniques.

EXPERIENCE

Bag room Assistant, The Valley Club of Montecito, Montecito, Ca — 2010-2016 Greeting the members as they enter the club, set their clubs up as needed on carts. Golf cart Maintenance, clean the members clubs as they come in and attend to any other needs that they may have.

Server, The Valley Club of Montecito, Montecito, Ca — 2010-2016 Serving a three course meal, providing excellent customer service, making drinks and helping out other servers if they fall behind.

US Army National Guard — 2016-Present

Cavalry Scout, forward reconnaissance team, the eyes and ears of the battle field, sent to gather information on enemy and make recommendations on whether to send reinforcements, communication is our biggest weapon. Deployment To Jordan — 2017-2018

Patrols in and around the border areas of Jordan, Instructions and teaching new styles of combat to the JAF (Jordanian Armed Forces)

Sales Rep, Kota Energy Group, San Diego, Ca — 2018-2021 Cold call as well as door to door sales, setting up proposals for customers, putting together a full design of the solar panels as would be shown on the roof. Assistant Manager, Sanger Family Of Wines, Solvang, Ca 2021-current Selling wine club deals to customers as well as running a team in day to day operations. Doing weekly inventory and assisting with the servers as needed. Golf Assistant At the Alisal Resort, Solvang, Ca 2021-current Checking our guest into the appropriate tee times and everything is up to the standard we hold at the resort. Help the head pro make sure the day to day operations are running smooth.

EDUCATION

Dos Pueblos Senior High School 2009-2012

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