Office Technician Engineer
Resume:
James P. Hoffmann
**** ****** ***. *** *** IGH, MN ************@*****.***
TELECOMUNICATIONS ENGINEER with 33+ Years expertise in telecommunications and C programming.
SUMMARY OF QUALIFICATIONS
* Maintenance of Step, 1E, 1A, 5E, DMS Electronic telecommunications switches, and Tekelec STP,.
* Maintenance and development of Voice over IP (Lucent VOIP)telecommunications
* Software programming in Basic, C and SQL.
TECHNICAL SKILLS
Years of experience on telecommunication switching system
C, basic, and SQL programming
PROFESSIONAL EXPERIENCE
Operations Engineer II April 2011 = 2017 to contract wk. Centurylink Inc. Wentzville MO.
* Complex translations on DMS 100 and 5E switching for the Midwest region. SENIOR ENGINEER II April 1998 - August 2008
Mcleodusa Inc. Cedar Rapids, IA
* Third level support for 5E, DMS, and Voip technology
• Created and maintained all switch translations for new and existing markets, including vendor services such as: Local Calling, Long Distance (LD), E911 and Directory Assistance (DA).
• Created and implemented translation scripts and tables required based on monthly LERG updates, least cost routing initiatives.
• Analyzed and resolved switch logs and other reports to assist in improvements of network translation quality.
• Provided 3rd Tier support to NOC on escalated technical issues on a 24/7 basis and engaged vendor/carrier technical assistance centers as required.
* Developed software programs to automate reports. Switch Programming Engineer July 1995 - April 1998 MEANS Inc. Plymouth, Minnesota
* Developed, monitored and maintained end to end call routing and switch translations for DMS 500, Lucent 5E & Broadsoft (VOIP) per monthly LERG.
* Wrote software for switch reports.
Transport Technician September 1991 - July 1995
MEANS Inc. Plymouth, Minnesota
Northern Telecom Turned up and maintained SONET, OC-48, Multiplexer equipment transport
systems.
* Installed and tested Video conference circuits for Minnesota schools System Developer February 1990 - September 1991
Jtec Inc. Bloomington, Minnesota
* Designed circuit boards using CAD programs.
* Wrote software for alarm system that used the circuit boards.
* Marketed alarm system to the telephone companies. Central Office Technician October 1965 - February 1990 Northwestern Bell telephone Minneapolis, Minnesota
* Set and climbed telephone poles.
* Maintained switching equipment using wiring schematics.
* Tested transport systems
EDUCATION AND TRAINING
Certified Sr. Engineer II - Software Switch March 2003 McLeodusa NAMS II TRAINING CLASS FEB 1997
DMS-100F COMMON CHANNE SIGNALLING 8 (CCS7) PROTOCOL DEC 1993 Northern Telecom DMS-100 MERIDIAN DIGITAL CENTREX (MDC) AUG 1993 Northern Telecom CCS7 Link peripheral Proc. (LLP) Maint. (CBT) NOV 1993 Northern Telecom DMS-100/200 INTERGRATEDBUSINESS NETWORK TRANSLATIONS MAR 1986 Northern Telecom DMS-250 TRANSLATIONS (UCS/IXC) NOV 1996 Northern Telecom NEC-NEAX61E ISDN ADJUNCT OPR/MTC 1987
NEC-ISDN OVERVIEW TRANSLATIONS 1987
DMS 100/200 LOGUTIL 1986 Northern Telecom
DMS 100-200 MAINTENANCE 1986 Northern Telecom
DMS 100/200 TRANSLATIONS TROUBLE SHOOTING 1986 Northern Telecom IBN TRANSLATIONS 1986 Northern Telecom
5ESS SWITCH ADVANCE TECH. TRAINING 1985 ATT
3B20D OPERATOR SYS. & DATA 1985 ATT
5ESS SWITCH MAINTENANCE 1985 ATT
5E Switching System 1966
AT & T Chicago, Illinois
Aviation Electronics 1965
Naval Air Reserve Jacksonville, Florida
TV and Radio Electronics 1963
Radio Engineering Institute ( 2 year trade school) Omaha, Nebraska CURENT INTERESTS
I started programming in 1988 creating an alarm monitor system using machine language. Then started using “C” language and basic. When working for Century Link I used basic to collect data from their switch report terminals to load into Excel spread sheet to enable the users to sort and analize the reports.
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