Service Representative Customer

Daniel Gustavo Valera

Email: *********@*****.***; Phone: 520-***-****; Address: 12820 N 16th Ave

PHOENIX, AZ 85029

Professional Experience

• Owner and Operator of Mamajamas. (November 2020 – Present) o Started a cookie delivery service in Tucson, Az. As orders would come in I would prepare the dough and bake the cookies to order to deliver them fresh. o The cookies are now shipping All around the United States. o Developed a website to ease the ordering process shopmamajamas.com

• Bartender at Sazerac Downtown Phoenix (Jan 2022- Present) o High volume Nightclub cocktail service.

o Knowledgeable on classic cocktails and mixing techniques. o Created custom cocktails and mocktails to costumers’ tastes. o Prepared garnishes and batched liquors for specialty cocktails.

• Line Cook at Culinary Dropout (January 2021- January 2022) o Prepared Hot Dishes at a high Volume Capacity.

o Established A Clean And Efficient Work Space.

• Research Technician (May 2017-Janurary 15, 2021) o At the University of Arizona, as an Animal Research Technician. o preformed live surgery and dissection on rodents. o Advanced Microsoft Office Abilities.

o Presented at Premier conference of Thoracic medicine.

• Customer Service (2014-2017)

o I was a customer service representative at the University of Arizona between 2015- 2017, and A local community center in Nogales, Arizona. o Various tasks including office management, phone protocol, and greeting guests. Education

• Bachelors of Science

o University of Arizona in Molecular Biology

• Bachelors of Math

o University of Arizona in Math

Skills and Strengths

Advanced Excel Capabilities, Communication (English and Spanish), Problem Solver, Hard Working, flexible mindset, Quick study

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