Customer Service Front Desk
Resume:
B_KENNEY@HOTMAIL.C
OM
BH
OBJECTIVE
To continue a career in
customer service and
process improvement with a
thriving company. My
exceptional attention to
detail and drive for
excellence will allow me to
contribute to a team
quickly.
SKILLS
Supply Order and
Distribution
Customer Service
Accounts Payable
MS Office
Insurance, Billing, and
Coding
Well Organized
BRENDA HARMS
CUSTOMER SERVICE BUSINESS ASSISTANT
EXPERIENCE
SUPPLY TECHNICIAN • UNITY POINT • 7/2013 – PRESENT
• Customer Service – communicating with leadership and hospital staff to provide the correct supply order in a timely manner, provide front line solutions to assist with any supply need, order intake and delivery throughout the facility
• Manage Central Supply – accurately and efficiently complete orders from more than 10,000 items, properly selects and returns appropriate items to central supply
• Data Management System – control ordering through correct date entry, identifies product shortage and overage BUSINESS ASSISTANT • UNITY POINT • 12/2008 – 7/2013
• Administrative duties including front desk receptionist, mailings, patient scheduling, and various projects as assigned
• Insurance billing and coding
• Input and update daily charges
• Conduct inventory and order supplies for department
• Enter weekly timecards for department, submit to centralized payroll accurately
EDUCATION
CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT (CMAA) • 11/2008
• HORIZONS LEARNING CENTER
• Automated Medical Office Procedures
• Anatomy, Physiology and Medical Terminology
• Insurance Billing and Coding
YOUR NAME
2
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