Case Manager Assistant Director

MM

MARIE HARRIET MENDY - LONDON

****************@*****.*** 1-917-***-**** Bronx, NY 10456

Proficient Program Director specializing in strategic planning, operational leadership and improvements for Summer Youth Program. Bringing over 5 years years of experience in Youth Development through Community Based Organization to new position with long-term potential for growth and advancement. Microsoft Office – Word, Excel, PowerPoint & Internet Research

Excellent Written, Communication & Interpersonal Skills Policy and Procedure Improvements

Performance Standards and Analysis

Employee Work Scheduling

Promotions Development

Simpson Street Development Association,

SISDA Bronx, NY

Program Director

10/2018 - 08/2022

Monitored activities including recruitment, registration and collection of Participants documents & payroll processing.

Facilitated staff meetings & evaluated staff at the end of each program. Managed program operations and provided strategic leadership for workers.

Conducted strategic analyses to drive maximum impact of program development.

Fostered community connections and networks, driving collaborations with local organizations and businesses.

Devised evaluation strategies to monitor performance and determine need for improvements.

Simpson Street Development Bronx, NY

Assistant Director/Case Manager

11/2017 - 10/2018

Acted as liaison to Worksites; supervised Administrative Assistants Training Monitors, Site Supervisors & Facilitators and all SYEP Participants assigned to the Office

Determined organizational policies regarding program eligibility, requirements and benefits.

Handled administrative procedures to meet objectives set by DYCD, boards of directors or senior management.

Lehman College, City University of New York

Masters Degree in Business Administration and Finance 06/2011

Hunter College, City University of New York

Bachelors Degree in Economics

06/2009

Summary

Skills

Experience

Education and Training

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