Customer Service Receiving Lead

Bayshore, NY *****

631-***-**** *********@*****.***

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Good customer service

Friendly

Ability to learn quickly and adapt

to new environments

Effective Communication

Attention to Detail

Problem-Solving

Safety Compliance

Teamwork and Collaboration

Safe Machine Operation

Good Communication

Punctual and Reliable

11/2019 - 07/2021 The Famous Brentwood Market Brentwood, NY Clerk and Cashier

Assisted with packing, unpacking, and sorting produce and/or products Keep the work station clean and sanitized at all times. Helped customers find specific products, answered questions and offered product advice.

Trained new team members in cash register operation, stock procedures and customer services.

Answered customer questions and provided store information. Delivered high level of customer service to patrons using active listening and engagement skills.

Used suggestive selling techniques to promote add-on sales. 09/2021 - 01/2022 Pharmapack Brentwood, NY

Receiving Lead

Received from 15-30 pallets of merchandise a day

Lead a group of workers and worked alongside with Team Guides to accomplish everyday goals

Received, broke down, added to the highjump system, and put away merchandise in their corresponding locations

Worked in a fast paced environment.

Reviewed work orders to check correctness of deliveries. Exceeded specific team goal by partnering with staff to share and implement best practices.

ROSMARLIN HERRERA REYES

Summary

Skills

Experience

06/2022 - Current MV Sport Bay Shore, NY

Operator

Taught new employees machine operation techniques and important business procedures.

Rotated among various workstations, performing work necessary to meet production needs.

Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).

Collaborated with coworkers to perform projects quickly and meet business goals.

Learned and followed safety and emergency procedures. 06/2020 Brentwood High School Brentwood, Ny

High School Diploma

Expected in 08/2024 Suffolk County Community College Brentwood, NY MBA: Michael J Grant

Spanish( native language)

English (intermediate)

Recognized as Employee of the [2019-2022] for outstanding performance and team contributions.

Consistently maintained high customer satisfaction ratings. Developed relationships with new clients and typically exceeded sales goals by 99%.

Education and Training

Languages

Accomplishments

Contact this candidate