Class B Fork Lift
Resume:
Mark Greene
Tour Bus Driver - Grand Canyon National Park South Rim
Winston-Salem, NC
******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Tour Bus Driver
Grand Canyon National Park South Rim - Grand Canyon Village, AZ February 2015 to June 2021
Grand Canyon National Park Grand Canyon National Park Lodges Xanterra Parks And Resorts - Grand Canyon National Park South Rim
February 2015 to Present
# Drive 16 to 41 passenger Tour Buses, Vans and Mini Vans
# Give Interpretive tours of the Grand Canyon National Park South Rim
# Give Tours given, on Sunrise, Sunset, Freedom, Grand, and Hermit's Rest Drive Taxis and Shuttles throughout area
# Provided Information about the area and the national park
# Became Certified by NAI (National Association For Interpretation) Tram Driver and Zion Lodge Concierge
Zion National Park Xanterra Parks and Resorts Co - Springdale, UT March 2013 to November 2013
Drove Tram and gave interpretive tour of Zion National Park
# Provided information about the National Park and The Zion Lodge
# Worked the front desk when assigned to register arriving guests
# Maintained cleanliness of hotel lobby and grounds
# Ran errands when requested
# Worked at the Zion National Park Visitor Center when assigned
# Received excellent customer service award
Valet Services and Customer Assistance Representative Wake Forest Baptist Hospital Transportation Services - Winston-Salem, NC June 2011 to March 2013
Met customers & assisted them with directions, information & wheel chair assistance if needed
# Parked customer's cars upon request
# Retrieved cars for clients upon their departure
# Assisted security with relevant tasks
# Annual Review 7/1/2012 received Meets All Expectations of Service and Job Requirements Shuttle bus driver and Park Information Guide
Grand Teton Lodge Company - Moran, WY
May 2010 to October 2010
Provided transportation services for park visitors/employees
# Assisted visitors with information and customer service
# Maintained daily logs
# Enforced park safety guidelines
# Answered phone information line
# Worked varying shifts, weekends, and holidays
Multi-Season Shuttle Bus Driver
Village Transportation - Avon, CO
November 2004 to August 2009
Provided all-season transportation of guests at resort
• Assisted guests with information, directions and customer service needs
• Maintained basic mechanical requirements of vans and shuttles
• Awarded commendation for superior customer service Summer Season Shuttle Bus Driver & Tour Guide
Glacier Park Inc - Columbia Falls, MT
May 2003 to September 2003
Drove tour bus on planned routes throughout park
• Provided informational commentary during bus tours
• Customer service: greeted park patrons, answered questions and provided directions Skycap
ITS Piedmont Triad International Airport - Greensboro, NC August 1997 to April 2003
Assisted passengers at curbside with check-in and baggage
• Provided customer services such as special needs requests, airport information and travel guidelines Security Guard
Burns Security Services
May 1996 to June 1997
Provided building and grounds security
# Kept daily records and logs and radio communications with base Front end associate
Eckerd Pharmacy - Winston-Salem, NC
May 1994 to April 1997
Cashier, stocking and inventory
Seaman
US Coast Guard - Seattle, WA
January 1988 to November 1988
Honorably discharged
• 7 years Reserve Duty
Education
AS in Biology
Forsyth Tech Community College - Winston-Salem, NC January 1989 to May 1994
Certificate
Piedmont Aerospace Institute - Winston-Salem, NC
December 1982
High School Diploma
Reynolds High School - Winston-Salem, NC
May 1981
Commercial Driver's License (CDL)
Class B
Expires: August 2020
State: AZ
Endorsements: P (Passenger vehicles)
Class B
Expires: August 2024
State: AZ
Endorsements: P (Passenger vehicles)
Skills
• CDL-B
• Cdl Driver
• Class B
• CDL
• Bus Driving
• Turkish
• Shuttle Driving
• Russian
• Word Processing
• Security
• Word Processing
• Commercial Driving
Military Service
Branch: United States Coast Guard
Rank: E-2
Certifications and Licenses
Class B CDL
Security Guard
Assessments
Conscientiousness — Highly Proficient
November 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Verbal Communication — Familiar
July 2018
Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar
First Aid — Familiar
November 2019
Treating common medical emergencies.
Full results: Familiar
Reliability — Completed
November 2019
Tendency to be dependable and come to work
Full results: Completed
Attention to Detail — Completed
November 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Customer Focus & Orientation — Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Proficient
Work style: Reliability — Completed
November 2019
Tendency to be dependable and come to work
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• 14 years' experience public shuttle bus driving and resort guide
• 2 years providing Valet services at Wake Forest Baptist Hospital Patient Services
• 15 years of customer service experience
• Class B commercial driver's license, passenger endorsement, air brake certified
• Word processing and general computer skills
• Fork lift trained and certified
Course work and independent study in Biology, Zoology, and Paleontology
Independent study in various languages like Chinese, Russian, and Turkish.
Contact this candidate