Entry Data Customer Service
Resume:
Debbie Helton
Summerville, GA *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assembly Operator
Roper Corporation
June 2015 to January 2019
Assembly of ranges and stoves. Worked also in heat set. Operator of of press and heat oven. Press parts and placed on belt to go thru heat oven. Inspected All Parts as they came thru heat oven.Wrapped All Good parts placed and packed out.
Cafeteria Worker
Trion City Schools
August 2013 to August 2015
Prepared breakfast and lunch for students and staff of over 1000 each day. Cleaned All areas. Operated Commercial Dishwasher. planned menu ahead. Ordering, Deliveries Stocked.
Pharmacy Tech Trainee
Ledford’s Pharmacy - Trion, GA
February 2010 to March 2012
Pharmacy Tech. Trainee Helped with counting medications refills, under Pharmacist Supervision. Bagged Refills and placed ready for in person pickup, drive thru or deliveries. Stocked medications deliveries and other stock items in order where they go. Computer Entry Data, Cash Handling Procedures. While Serving Excellent Customer Service to each customer visit. Cashier and Salesperson/ Assist MGR
Dollar General
February 2003 to 2012
Customer service, cashier, 3rd key. Assistant manager. And all other duties that was required. Stocking, Deliveries, Deposits made daily. Employees scheduling weekly. Switchboard Operator
Redmond Regional Medical Center
May 2003 to September 2004
Answering and transfer all call. With other duties assigned. Assistant Manager
School Cafeteria
February 1996 to 1999
of cafeteria and prepared breakfast and lunches for students and faculty each day. About 750 or more daily. And other duties that was required.
Education
Certified Customer Service Specialist in Certified Customer Service Specialist CoosaValley Valley Technical College - Rome, GA
January 2003 to March 2003
Certified Nursing Assistant in Certified Nursing Assistant Georgia Northwestern Technical College - Rock Springs, GA October 1991 to December 1991
High school diploma or GED
West Rome High School Chieftains - Rome, GA
1979
West Rome High School - Rome, GA
Skills
• Assembly (10+ years)
• Assistant Manager Experience (3 years)
• Packaging (5 years)
• Quality Inspection (5 years)
• Multi-line Phone Systems (2 years)
• Mechanical Knowledge
• Retail Sales (10+ years)
• Food Service (8 years)
• Manufacturing (10+ years)
• Warehouse Experience (8 years)
• Cleaning Experience (10+ years)
• Customer service (10+ years)
• Front desk (2 years)
• Cash handling (10+ years)
• Phone etiquette (5 years)
• Delivery Driver Experience
• Shipping & Receiving (5 years)
• Machining (2 years)
• Microsoft Word (2 years)
• Quality Assurance
• Pallet Jack (1 year)
• Quality Control (6 years)
• Materials Handling (3 years)
• Basic Computer Knowledge (10+ years)
• Load & Unload (10+ years)
• Order Picking (5 years)
• Office Management
• English
• Medical receptionist
• Fabrication (3 years)
• Retail management (2 years)
• Medical Terminology (1 year)
• Forklift
• Medical Office Experience
• Pharmacy Technician Trainee Experience (2 years)
• Menu Planning (3 years)
• Pharmacy Technician Experience (2 years)
• Medical Records
• Food Preparation (10+ years)
• Computer Skills (10+ years)
Certifications and Licenses
CERTIFIED CUSTOMER SERVICE REPRESENTATIVE
January 2004 to Present
Certified Nursing Assistant (CNA)
August 1991 to October 1991
Assessments
Forklift Safety — Proficient
September 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Customer Service — Familiar
September 2020
Identifying and resolving common customer issues
Full results: Familiar
Delivery Driver — Familiar
September 2020
Interpreting instructions or signs and solving problems Full results: Familiar
Food Service: Customer Situations — Proficient
November 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient
Verbal Communication — Proficient
November 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Customer Focus & Orientation — Proficient
November 2020
Responding to customer situations with sensitivity Full results: Proficient
Working with MS Word documents (intermediate) — Proficient January 2021
Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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