philnikka bowens
Warehoues Associate
Holly Springs, MS 38635
********@*****.***
Work Experience
Amazon Fulfillment Associate
Amazon Warehouse - Byhalia, MS
September 2022 to Present
My job duty is to solve all problems dealing with customers orders before shipping them out. I am responsible for making sure the quality and quantity of the product is correct from Amazon.com. Customer Service Support Representative
Cart.com - Memphis, TN
September 2020 to March 2022
My job consisted of me being able to communicate with customers helping them with any problems they may have had in a respectful and timely manner. I was responsible for making sure the problem was resolved through the company and the customer.
Shipping and Receiving
Milwaukee Tool - Olive Branch, MS
June 2019 to November 2021
My duties were to keep track of all incoming shipments. Data Entry Clerk
XPO Logistics - Olive Branch, MS
November 2017 to April 2019
As a data entry clerk, I was responsible for entering all incoming receiving and inventory information into the data base.
Inventory/ Call Center Representative
SYNNEX Corporation - Olive Branch, MS
March 2016 to September 2017
While working as an inventory clerk, I was responsible for making sure all bin were filled with correct number from the database using the RF scan gun. As a Call Representative, my duties were to manage all inbound and outbound calls from customers to satisfy them with any questions or concerns they may have in a timely manner.
clerk & picker
Williams-Sonoma, Inc.
2014 to 2016
Customer Service
EXPRESS PRINTING - Byhalia, MS
2011 to 2013
My duties at Express Printing were to assist customers with their orders as well as customize and print those orders. I had the ability of working with productivity applications such as Microsoft office 365. Education
basic
Kirby High School
Skills
• Excel, RF Scan Gun, Microsoft Office (7 years)
• Facility Maintenance
• Maintenance Tech
• Shipping & Receiving
• Microsoft Word
• Warehouse Experience
• Data entry
• Computer skills
• Customer service
• Warehouse management system
• Basic math
• Order Picker
• Order Picking
• Materials Handling
• Pallet Jack
• Freight Experience
• Warehouse Management
• Warehouse Supervisor Experience
• Inventory Control
• Quality Assurance
• Warehouse Distribution Experience
• Packaging
• SAP
• ERP Systems
• Pricing
• Supply Chain
• Microsoft Outlook
• Microsoft Excel
• SAP ERP
• Microsoft Office
• Organizational skills
Certifications and Licenses
Driver's License