Security Officer Technology

NAGARAJAN MUTHUSAMY(SAMY)

972-***-**** ************@*****.*** https://www.linkedin.com/in/nmsamy/ Business Technology Leader

Manufacturing, Retail, Telecom, Medical, Financial and Hospitality industries EXECUTIVE SUMMARY

20+ years of experience in connecting the dots among technology, business, and profitability to deploy mission critical programs through process re-engineering, C-level alignment and high-impact leadership in M&A, e- Commerce, Web and ERP projects. 25 new implementations, 30 Upgrades, 6 Disaster Recovery Operations, 4 Datacenter Migrations and 10 CLOUD (AWS, Azure and Private) implementations. INNOVATATION DNA: Leveraged unprecedented scale of disruptive technologies such as CLOUD, AI/ML and Digital transformation (B2B & B2C commerce) in ReliableParts (year 2020), built capabilities and ecosystem partnerships necessary to assemble organization’s unique innovation DNA. CYBER RESILIENCE: Initiated a comprehensive Cyber resilience health check assessment in ReliableParts (year 2019) to identify and understand cyber risks and vulnerabilities. Implemented Cyber defense policies & strategies including Business Continuity and Disaster recovery (BCDR) to counter Infrastructure, Network, Application, Mobile, CLOUD and IoT threats. HYPERRELEVANCE: Delivered superior client experiences in ReliableParts (year 2020) through hyper- personalization, conversational interfaces, and the curation of real-time information. Invested in Cloud API platform to enhance API capabilities and reduced customer integration time by 87% and cost by 92%. AUGMENTED JUDGMENT: Redesigned digital experiences with AI and CRM in T-Mobile (year 2013) to amplify personal agency. Delivered 20-fold increase in data load speed and 11-Fold increase in analytics. Enabled fact-based real time decision making for targeted marketing campaigns INTELLIGENT AUTOMATION: Drove transformation programs in ReliableParts (year 2021) and enabled business processes innovation with cognitive and automation technologies, delivering 80% reduction in operational costs.

VALUE REALIZATION: Led a rigorous process to identify, measure and manage value in technology initiatives with the implementation of Supply Chain management in T-Mobile (year 2012) to increase iPhone

& Samsung smartphone sales through real-time on-hand inventory visibility - a “target state/outcome” model. Leadership & Management Technology & Innovation Interpersonal & Other

C-level alignment Cloud/SaaS Implementations Vendor relationships

Executive Decision-Making Project delivery & governance Operations Excellence

World-class team building Risk Management Stakeholder engagement

Strategic Initiatives & Projects Budget planning and tracking Cybersecurity & BCDR REZILYENS, Chicago, IL

Interim Chief Technology Officer, Oct 2022 – till date

• Oversee development of Cybersecurity engine, API security, AI products and solutions for enterprise clients.

• Develop Extended Disaster recovery – Fully automated DRaaS solution RELIABLE PARTS, Dallas, TX

Chief Digital Officer/Chief Information Security Officer 2018 – Sept 2022

• Job # 1: Shifting IT from 'backroom to boardroom' and as member of the senior Leadership team promote a 'business first' mindset across IT and align IT roadmap to business strategies.

• M&A: Strategized merger of ReliableParts and Appliance Parts Depot – Enterprise architecture solution, Integration of technology and operations, application transparency, compliance, and security.

• Established a New IT Purpose and roadmap: Sold board on three-year, "cloud first", digital/Intelligent Enterprise & put innovation at the center of IT agenda. Led revenue growth driven transformational projects in ERP, IoT, Analytics, Digital, Mobile & hyper-converged infrastructure.

• Built a Future-Ready Foundation: Consolidated data centers, transitioned critical On-Prem applications to Azure and AWS CLOUD and built a Business Continuity and Disaster Recovery

(BCDR) planning and execution strategy to provide cyber resilience.

• Enterprise Security: Initiated a Cybersecurity Audit to identify vulnerabilities and develop an enterprise security management and governance model. Specific areas of focus: Application, API, Data, Endpoint, Cloud infrastructure, Network and IoT security, Web Application firewall, DDoS protection, Software Composition analysis, and simulated phishing training to educate employees against social engineering.

• Rebuilt our API capabilities with CLOUD based Low-code platform and reduced customer integration time by 87%, cost by 92% and grew API business by 41% and established market leadership.

• Vision with execution: Rescued the failing ERP conversion project that had accumulated millions in ineffective costs; Changed strategic direction and completed ahead of time with $3.2 million in cost saving

• Enhanced Project Management and improved speed of delivery by 25% with a new change management and change-control process using CI/CD pipeline, DevOps, and Agile methodologies.

• Built a strong delivery team, an ecosystem of partners, negotiated contracts, and optimized the operations with On-Shore, near-shore, and Off-shore model to achieve cost savings of $3+M.

• Built a strategy to transform data into insight, feeding process automation, innovation & faster response. Enabled the enterprise to be more agile and delivered a step-change (90% increase in Retail and 60% increase in B2B sales) and sustainable growth.

CHUCK E. CHEESE, Dallas, TX

Application Director, 2015 - 2017

• CLOUD Migration: Co-authored the Digital transformation strategy with the business and consolidated multiple E-commerce applications onto a single integrated Digital platform on CLOUD. Orchestrated the upgrade and migration of On-Prem Microsoft GP ERP to CLOUD

• SaaS ERP: Deployed 400+ enhancements, delivered Supplier Portal, automated Invoice processing for WORKDAY- HR and FI.

• Streamlined contracts and added new offshore model that resulted in $400K direct annual savings and

$700K in one-time costs. Built new delivery model, improved speed and cut costs by 20%. T-MOBILE, Dallas, TX

Associate Director (SAP, Digital Commerce), 2008 - 2015

• 3-Year Roadmap: Leadership role in all areas of SAP touching the business. Developed architectures and standards and delivered roadmap for SAP FI, HR, CRM, Supply Chain, Business Intelligence, Enterprise Portal, and HANA.

• M&A: Involved in the due diligence process to capture synergies of integrating T-Mobile and MetroPCS IT systems in terms of lowering IT infrastructure costs, IT head count, platform, and Data strategy, integrating/consolidating functional systems and customer data.

• Center of Excellence: Built SAP competency center and leveraged an ecosystem of partners to build a global workforce with top talent skill, scale, and flexibility.

• Delivered 20-fold increase in SAP BI Analytics reporting performance and real time data for sales and operations using in-Memory computing HANA platform.

• Greenfield Implementation: Led ERP programs – Supply chain – Forward/Reverse Logistics and Inventory, Guaranteed product availability, Product tracking, Middleware Platform and CRM.

• Delivered end-to-end solution with the integration between SAP and Digital Commerce, Ariba, OpenText, Vertex, JDA, SAMSON, TIBCO and iPayment. P&L: $89M. Fresenius Medical Care, Waltham, MA

Project Manager –2006 - 2008

• Project Management: Provided leadership to application teams, prioritized projects & ensured commitments are met. Managed business stakeholder partnerships, technical implementation strategy, and led the planning and execution of technical projects. Influenced a skeptical leadership team to buy-in on the idea of upgrading SAP Finance using internal expertise and completed the upgrade ahead of time.

• Security audit and Compliance: Aligned IT roadmap with strategic priorities of the business and drove adherence to strict SSAE16 external auditing standards.

• Greenfield ERP implementation: Led business process innovation and built analytics reports with a lifecycle implementation of SAP BI, CRM, and Enterprise Portal across 1,800 locations in North America. Newell Rubbermaid, Freeport, IL

Project Lead – SAP, E-commerce 2001 - 2006

• M&A: Hands-on Merger and Acquisition experience in Application rationalization, IT target landscape design, Application roadmap and scenario integration of multiple companies.

• Greenfield ERP implementation: Delivered full-life cycle implementation of SAP Demand planning, Production planning and detail scheduling for SANFORD, the world leading maker of writing instruments.

• BCDR: Received CIO award for the flawless execution of Business Continuity and Disaster recovery plan and tests for mission-critical applications at IBM, Gaithersburg and SunGard, Philadelphia facilities.

• Delivered Oracle Transport Management solution to optimize shipping cost & delivery time of products. Awards and Recognition

10 Most inspiring CIOs of 2021

Master’s Degree in Technology - Indian Institute of Technology (IIT), Kanpur, India Winner of 2022 Dallas CIO of the year ORBIE award

2022 SuperNova award finalist for “Technology Modernization and Optimization” 10 Best CTOs of 2022 & 10 Most inspiring CIOs of 2021 Technology Advisory Board member of Pinochle.AI (2021 Forbes Top 15 AI award winner) Author of Digital transformation - Published in “Dallas Business Journals” Author of Data Integration and Automation - Published in “TotalRetail” Magazine

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