Manager Project Account

JOHN AHRENS

Westminster, CO ***** 303-***-****

****.******.**@*****.***

PROGRAM MANAGER

Senior program and project manager with extensive experience in B2B and B2C marketplaces. Successful track record in multiple industries from software-based benefit administration to product localization, to next-generation communication services, to consumer products.

• Software Implementations • Cross-Platform Migrations • Web Marketing

• Software Customization • Marketing Communications • Interactive Media

• Online and Offline Advertising • Marketing Strategy • Internet Development

• Agile and Scrum Methodologies • Complex Contract Negotiations • Product Localization

EXPERIENCE

JOHN AHRENS, FREELANCE Westminster, CO May 2021 – Present

Program and Project Manager

Independent freelance Program/Project Management services.

REEDGROUP, LTD. Westminster, CO July 2012 – May 2021

Program and Project Manager

Owned implementation success for direct outsource clients, TPAs (3rd-party administrators), and SaaS customers onto a proprietary software and data application for benefits and leave administrators to manage regulatory, statutory, and company custom plans. Delivered each program successfully while balancing the needs of the customer against competing company priorities, capabilities, and constraints. Cross-functional leadership and management of critical path deliverables. Managed schedules and budgets.

●Developed business requirements definition and documentation

●Cultivated and developed the customer experience for long-term partnerships

●RFP and SOW creation

LIONBRIDGE TECHNOLOGIES Boulder, CO June 2008 - July 2012

Senior Project Manager

P&L responsibility for multiple localization clients within the Life Sciences vertical. Primary responsibilities include leadership for international linguistic and production teams, account development with emphasis on growth, and cultivating new business, all within company and ISO defined best practices.

●Mentored other Life Sciences project managers

●RFP and SOW creation

●Budget and P&L responsibility for multiple concurrent accounts

●ISO 9001 project management

●Integrated new procedures and process based on Lean Six Sigma optimization

●Led trainings and was site champion for Risk Planning and a company SOP protocol

●Credited with “saving the account” by one customer’s localization manager

MONDO ROBOT LLC Boulder, CO 2006 - 2008

Account Manager Project Manager

As first Project Manager/Account Manager of this start-up design agency, I wore many hats for this dynamic, creative firm. Primary responsibility included management of multiple concurrent consumer and business-focused marketing media programs (online/offline). Secondary responsibilities include managing process-focused projects with technical and creative teams, recruiting personnel, creating client RFPs/SOWs, and defining project requirements for creative and technical elements.

●International marketing strategy and project management

●Ability to bridge the gap technical/creative teams and customers with specific deliverable requirements

●RFP and SOW creation

●Budget and P&L responsibility

●Content Creation and writing

●Technologies/languages managed include C#, Microsoft .Net framework, Flash (AS2 and AS3), Flex, Microsoft Silverlight, and the standard grouping of technologies for interactive and agency marketing development

●.Net, CS3 Creative Suite for web sites, print advertisements, case studies, and data sheets

●MS Project, Visio

ADDITIONAL EXPERIENCE

SDL INTERNATIONAL, INC. Boulder, CO

Account Manager Project Manager

LEVEL 3 COMMUNICATIONS LLC Broomfield, CO

Corporate Marketing Manager

EDUCATION

Bachelor of Science (BS), Business Administration, Marketing University of Colorado Boulder, CO

CERTIFICATIONS

AgilityHealth® Facilitator (AHF), AgilityHealth® March 2022

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