Customer Service Administrative Assistant
Resume:
Brenda Figueroa
El Paso, Texas 79907
***************@*****.***
Dm Dickason / Expeditors / El Paso, Texas / 06/2021 - 11/2021 Broker Agent. Working at a fast pace environment, receiving and shipping material from different parts of Asia into our warehouse, creating files to enter it into system (C-Fit software). Admitting material into CZ (Custom Zone software designated for CBP). shipping and receiving material from Mexico. Running reports through a script to create files. Receiving and answering heavy loads of emails. Running paperwork for inbonds (such as 7512”s) going to and from Mexico. Using spreadsheets in Excel to log in material coming in and out of the warehouse. Attending virtual meetings on Zoom. Communicating with the whole team to expedite great service to customers.
Dm Dickason / Honu Labs / El Paso, Texas / 07/2020 - 06/2021 Administrative assistant. Working at a Covid-19 testing site / Honu Labs. Controlling traffic, screening patients, assisting patients into registering on our Honu Lab web site. Taking information from their IDs. Processing information into Honu Labs system. Preparing specimen kits with labelings and making sure they have all the right information, answering any questions patients might have. Running the specimen kits to the MA’s tent. Following all the safety precautions, wearing safety attirement and maintaining a professional setting and social distance.
Alorica / El Paso, Texas / 04/2019 - 04/2020
Customer Service Representative. Responsible for providing customer care activities for defined client projects. Report directly to the team leader. Provide full range of customer service to assigned employer clients, by phone, fax or mail/e-mail. Handling incoming outgoing calls, customer service og highest level, and quality, accurate, polite and competent. Open and receptive to constructive feedback, support to other colleagues, taking full responsibilities and the required action for assigned tasks. Sasa Moulding / El Paso, Texas / 02/2011 - 04/2019 Logistics Specialist. Receiving raw material from different parts of the USA. Entering material into the system. Purchasing packaging supplies for finished goods material. Contacting freight and acquiring the best prizing. Preparing paperwork for finished goods to be shipped to Mexico and other parts of the USA. Assisting the President of companies assistant into other office and general clerical duties.
Avery Dennison / El Paso, Texas / 06/2005 - 12/2010 Logistics Specialist. Manage the life cycle of a product, which includes how a product is distributed and delivered. Logisticians analyze and coordinate an organization's supply chain—the system that moves a product from supplier to consumer. Manage the entire life cycle of a product, which includes how a product is acquired, allocated, and delivered. Manage a product's life cycle from design to disposal * Direct the allocation of materials, supplies, and products * Develop business relationships with suppliers and clients * Understand clients' needs and how to meet them * Review logistical functions and identify areas for improvement * Propose strategies to minimize the cost or time required to transport goods Logisticians oversee activities that include purchasing, transportation, inventory, and warehousing.
Avante Plumbing / El Paso, Texas / 05/2000 - 04/2005 Administrative Assistant. Performs bookkeeping and payroll duties, including staff and client payrolls, bank deposits and reconciliations, accounts payable and receivable, and other client payments. Answering phone and in person inquiries, with regard to client payroll, maintaining bookkeeping files, performing clerical and other related duties as required, providing back up finance team leader support, preparing and maintaining employee benefits. Education History
Completion date Issuing Institution Location Degree Received Course of study 05/1995 Del Valle, High School El Paso, Tx High School General High school Equivalency Diploma curriculum
Contact this candidate