Senior Analytics Consultant

Jeremy Haynes

Senior Analytics Consultant Business Intelligence & Analytics Tableau, Power BI, SQL ***************@*****.*** 501-***-**** Bryant, AR SUMMARY

Senior Analytics Consultant with 10+ years of experience developing and supporting business intelligence and operational reporting solutions using Tableau, Power BI, SQL, and Python. Specializes in troubleshooting complex data discrepancies, validating reporting accuracy across multiple data sources, and delivering stakeholder-facing dashboards supporting operational and executive decision-making. SKILLS

BI & Visualization: Tableau, Power BI, Tableau Prep Data & Querying: SQL, Data Modeling, DAX, Data Validation, Data Reconciliation Programming & Automation: Python, PHP, Workflow Automation Analytics & Reporting: Dashboard Development, KPI Development, Executive Reporting Stakeholder & Requirements: Stakeholder Engagement, Requirements Gathering EXPERIENCE

Senior Analytics Consultant 11/2022 - 06/2026

CoEnterprise Remote

●Developed and maintained Power BI and Tableau dashboards supporting operational analytics for enterprise and public sector clients

●Designed SQL queries and data models to investigate data discrepancies, analyze trends, and support business decision-making

●Partnered with stakeholders through recurring meetings and iterative feedback cycles to gather requirements and refine analytics solutions

●Created operational and public-facing dashboards analyzing large-scale performance and operational data

●Troubleshot data inconsistencies across multiple data sources to validate reporting accuracy and data reliability

●Built Tableau Prep workflows and Python automation scripts supporting data preparation, migration, validation, and reporting processes

Staff Manager - Business Intelligence (Network Operations)02/2015 - 09/2022 Windstream Holdings Inc. Little Rock, AR

●Led a team of analysts responsible for delivering operational dashboards, KPI reporting, and performance analytics for large-scale business operations

●Designed Tableau dashboards and SQL reporting solutions to monitor operational metrics and performance indicators for leadership and technical stakeholders

●Conducted in-depth data analysis to identify root causes of operational issues, improving reporting accuracy and reducing non-actionable alerts by 35%

●Redesigned a manual Excel-based KPI workflow into an automated SQL and Tableau solution, reducing report turnaround time by 80% and improving reporting efficiency

●Presented weekly operational KPI results to executive leadership, including the CEO and SVP of Operations, translating complex data into clear, actionable insights

●Resolved data discrepancies across multiple data sources to ensure reporting accuracy and data reliability Tableau Developer (Contract) - Healthcare Analytics 02/2020 - 06/2021 Medical Assets Holding Co., LLC Little Rock, AR

●Developed Tableau Online dashboards supporting healthcare operations, providing visibility into provider documentation timeliness, compliance metrics, and operational performance for executive leadership

●Partnered with clinical, operational, and technical stakeholders to gather requirements, refine reporting, and improve dashboard adoption

●Investigated and reconciled data discrepancies across multiple healthcare data sources to ensure reporting accuracy and data integrity

Senior Consultant 06/2014 - 02/2015

Windstream Holdings Inc. Little Rock, AR

●Coordinated the delivery of business intelligence reporting solutions to internal stakeholders supporting operational analytics

●Developed reporting dashboards and data workflows to improve accessibility and usability of operational data

●Conducted data analysis and troubleshooting to support reporting accuracy and operational decision-making Network Analyst (Progressive Roles: Analyst I, II, III, Sr.)2006 - 2014 Windstream Holdings Inc. Little Rock, AR

●Monitored network alarms and operational systems to identify outages, service disruptions, and service-impacting issues

●Investigated incidents and supported field technicians through troubleshooting, escalation, and operational coordination

●Progressed through analyst levels based on increasing responsibility in network operations support and incident management

EDUCATION

Bachelor of Science, Computer Engineering Technology University of Arkansas at Little Rock Little Rock, AR 2006

CERTIFICATIONS

IBM Data Engineering Specialization (2024)

IBM Data Science Professional Certificate (2019)

Contact this candidate