IT Operations

VISAKH VS

Phone: +91-812*******

E-mail: **************@*****.***

To succeed in an environment of growth and excellence and earn job which provides me job satisfaction and help me achieve personal as well as organizational goals. EXPERIENCE

From Sep 2021 : Senior Officer- E Commerce – Tonico Smiles- A Division of Tonico Universe Pvt Ltd.

Handling Third Parties Associated with this project. o As a Product Owner, Handling developers.

o Razorpay- Payment Gateway.

o Call center management.

o Delivery Support management –QWQER.

o Marketing campaign supporting parties.

Google Analytics .Firebase, Push notifications.

Server monitoring, Backup handling.

Stock Updations & Management.

Vendor management.

Customer support.

AUG 2020 to Sep 2021 : IT Manager- E Commerce – AppUM ( KAPS Minds Interactive Pvt Ltd.)

Online B2C E – Commerce Platform Management.

Adding new clients to the platform from every segment to create an online marketplace.

Business app Training and Query resolving.

Delivery platform management.

Delivery App Training.

Daily report Analysis and Planning.

JULY 2016 – JUNE 2020 : OPERATION EXECUTIVE at TCS ion – Core Integra Consulting Services Pvt Ltd.

Online Assessment Management.

Performing the role of NETWORK and IT ADMINISTRATOR.

Network Implementation and Maintenance.

Expertise hands in troubleshooting of Computer hardware related problems such like UPS, SMPS, Printer and Drivers.

Managing and Maintaining the Servers, PC’s, Routers and Switches.

Installed and configured workstations for IP/IPX based LAN.

Installed and configured DHCP Client/Server.

Analyze, troubleshoot, and document network problems and solutions.

Configure and maintain the organization's internal computer network.

Manage network security tools, e.g., firewall, anti-virus and intrusion detection systems.

Install, configure and maintain network hardware, for example, Cisco routers and switches.

Evaluate, and recommend improvement in test processes and procedures. AUG 2012 – AUG 2013 : APRENTICE at COCHIN INTERNATIONAL AIRPORT Ltd

Wireless Communication System (VHF,TETRA)

CCTV Surveillance System

Flight Information System (FIDS)

Inline X-Ray Baggage Scanning System

Hardware and Networking( PC,SERVER And switches)

Explosive Trade Detection Systems(ETDS

EDUCATION

2013 - 2016 : B.tech Electronics and Communication Engineering Sree Narayana Guru Institute of Science & Technology 2009 - 2012 : Diploma in Electronics and Communication Engineering Govt. Polytechnic College, Perumbavoor

2007 - 2009 : HSE

Govt. Higher Secondary School, Chengamanad.

2006- 2007 : SSLC

CRHS, Kuttipuzha, Ernakulam

ACHIEVEMENTS

Overall Performer of SNGIST 2012-2016 ECE Batch

Fast Learner Awardholderof TCS iON 2017 Ernakulam zone. INTERESTS

Football

Volleyball

Swimming

PERSONAL DETAILS

Father’s Name: SADASIVAN V N

DOB : 16 MAY 1992

Gender: Male

Marital Status: Single

Nationality: Indian

Address: Varanattu House

North Aduvassery

South Aduvassery P.O

Ernakulam

Kerala -683578.

I hereby declare that the above information is true to the best of my knowledge and belief. PLACE:ERNAKULAM VISAKH VS

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