Customer Service Associate

CARLY SCHAEFFER

***** ****** ***** ***, ******** CA 92562 *********@*****.*** 951- 795 -3566

Skills Summary

Team building

Active listing

Customer service

Problem solving

Flexible and adaptable

Efficient multi tasking

Excellent communicator

Planning and executing events

Time management

Self motivated

Data ent

Education

Associate of Applied Business Business Administration and Management 2011

Associate of Applied Business Concentration in Real Estate 2011

Experience

The Home Depot 07/2009 – 08/2015

Cashier, Logistics, Lead Generator, Merchandising, Supervisor

Register management, customer service, special orders, up selling credit cards and trained new associates.

Price changes and maintained inventory for accuracy.

Increased profits by selling at-home services, scheduled appointments and planned vendor events to increase sales.

Merchandising and networking with reps of other companies.

Working along side supervisors from other stores, time management, team building and working hand in hand with upper management.

Lowes 04/2022 – 09/2022

Garden department

Reported potential conflicts or issues to maximize sales and reduce shrink.

Down stocking and checking planogram accuracy.

Applied company’s selling strategies to achieve quarterly goals.

Excellent customer service and cross trained in other departments.

Awards and Acknowledgements

Associate of the Month Award Home Depot

Employee Committee Home Depot

Multiple Homer Awards Home Depot

Safety Award Lowe’s

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