Florence Juan Ardon
***** ********* ***** ********* **********
Post code: 99338
Contact: 509-***-****
*****.********@*****.***
Education
University of Northern Iowa, Cedar falls, IA
Bachelor of Art in English Literature
July2017
Cumulative GPA: 2.90
Des Moines Community College, Ankeny, IA
August 2012 - May 2014
GPA: 3.08
Experience
H&R Block
Tax preparer assistant seasonal
January 2022- April 05 2022.
● Call customers to confirm appointments
● Answer the phone to schedule or confirm appointments
● Cash out the customers after the taxes are done. Seiha English Academy
November 2020-November 2021
● Teaching kids ages 0-16 years of age.
● Cleaning and maintaining a clean working environment.
● Doing campaigns and talking to potential customers.
● Performing trail lessons and promoting available products and services to customers and potential customers. Nova
May 2018-October 2020
English teacher at Nova schools in Okayama Prefecture working with children and adults. Instructors responsibilities include, but are not limited to, the following:
● Selecting, planning and conducting lessons.
● Monitoring student performance and reporting student progress.
● Performing demonstration lessons and level assessment for new or potential students.
● Promoting available products and services.
● Maintaining a clean, comfortable and welcoming environment.
● Talking to potential customers and providing good customer service. Peer Advisor (University of Northern Iowa)
August 2016- May 2017
● Peer Advisors and Program Assistants provide information and advice to UNI students about study abroad opportunities available to them.
● Talk to students informally at various campus events and information fairs about studying abroad.
● Deliver short presentations to small and large groups of students.
● Prepare and/or distribute study abroad flyers/brochures around campus.
● Perform clerical duties such as answering phones, copying, filing, and data entry.
● Additional duties as assigned.
Kum&Go
June 2015-May 2018 (Full Time)
● Greet customers as they arrive at the store and provide them with information about products and/or services.
● Respond to customers’ complaints and resolve their issues.
● Process credit card and check payments.
● Provided customer service.
Fresh Beginnings, UNI Residence, Cedar Falls, IA (University Of Northern Iowa) August 2014 – May 2015
● Maintained a neat and clean appearance of facilities.
● Communicated with a large number of people in a fast-paced environment.
● Prepared and served food to students and faculty in a friendly and efficient manner. Long John Silvers, Cashier, Ankeny, IA
October 2012 - June 2014
● Greet customers as they arrive at the store and provide them with information about products and/or services.
● Respond to customers’ complaints and resolve their issues.
● Process credit card and check payments.
Dahl’s Foods, Dishwasher/ Sales Associate, Ankeny, IA June 2012 - October 2012
● Sort and stack clean dishes. Carry clean dishes to cook line and other proper storage areas.
● Keeping the work environment neat and clean.
● Handling sales transactions, which may include operating cash registers. Additional Information
Skills
Attending classes to learn language
Took an introduction to teaching course with 80 hours of observations and participating in teaching with a classroom teacher.
Involvement/ Activities
Environmental Science Club, Des Moines Area Community College Member, August 2012- May 2014
Study Abroad
Through the University of Northern Iowa, I studied in Japan for the 2015-2016 school year at Kansai Gaidai University. Volunteer:
During my time abroad I volunteered at a senior center helping the residence with English conversation practice. In July 2017, I went to China and taught English there for a month at a summer camp. As part of my final exam in one of my English Literature classes I got the opportunity to edit and publish a book with my fellow classmates.