Security Officer Customer Service

Frantzceau Hyppolite

*** * ***** *** ***

Allentown, PA, 18103

Phone: (484) 935- 9016

Fax: (610) 791- 2509

**********.*********@*****.***

Objective

Seeking a position that will advance my academic experience.

EDUCATION

Borough of Manhattan Community College, NY, NY

Biology, Fall 2002- Winter 2004

Long Island University, Brooklyn, NY

Biology, Bachelor of Arts in Accounting & Management, Fall 2009

EXPERIENCE

Themo Fisher Scientific Breiningsville, PA 11/2019- Present

Reading incoming orders, I walk to the aisles and pick orders to ship to Hospitals and Clinics

I collect orders notes to fulfill deliveries

I pick items for orders from storage shelves, and I scan drugs barcodes just to make sure the right medications are picked for orders.

I use an scanning gun to pick customers orders

I put them in a tote and bring them to a quality associates for inspection before the orders can be sent to the customers.

CAPS/BBraun Allentown, PA 03/22/2016- 04/2018

As a pharmacy clerk, I put IV bags in boxes for shipping out to hospitals

I used a wrapping machine to wrap these IVs. I organized supplies and shipped out medications. I organized them for quality control people to check them out for particles and more.

I cleaned the working area and answered telephones

I used a fedex machine to make shipping labels to ship out medications

Used a power jack and hand Jack to organized inventories

Publishers Circulation Fulfillment, (PCF) Easton, PA 07/22/2015- 07/13/2016

I used to work as a news papers delivery for PCF, and I drove a minivan to deliver the papers to the stores

I delivered news papers to more than 50 stores per day, and I filled up more than 20 street boxes papers per day

I used a gas card to buy gas to fill up the van

At the end of my shift, I cleaned the van for next day, and I reported any maintenance issue about the van to the Manager or the supervisor.

Sykes, Allentown, PA 04/2013-08/2015

Customer service agent

Scheduled patients doctor appointments

I used to schedule the following doctor appointments: Xray, MRI, CT scan, Mammogram, Dermatology, pap smear test, Gynocology and many mores.

Shop Rite, Brooklyn, NY 06/2005- 04/2013

Stock, Bookkeeping/payroll clerk and cash control

Assisted customers in finding products

Organized items and stocked shelves

Trained new employees in stocking merchandise and maintenance

Performed inventory checks to identify items that needed to be ordered

Worked as a cashier . Counted cashiers cash registers and cashed employees paychecks on Friday

I made payment to venders when the company purchased inventories for the week

Recorded payment that I made to the venders under account payable, and I prepared bills invoices for the day.

I trained new cashiers how to use the registers, and I trained new bookkeeper how to do double entry or T account, do balance sheet

Used Quickbook software for daily activities

Doing a book report about how much monies, I passed to the next employees before I went home

Doing the general entries and ledger account

All the monies that I received in cash

I recorded them under account receivable

I made sure cash registers aren’t short when I counted them

I processed customers refund transactions

The company inventories go under asset, and the employees salaries go under liability on the company book report when I do a balance sheet of the company

At the end of the year, the company takes away liability from asset to find out if there is a profit or a loss for the year

Path Mark, Brooklyn, NY

Stock, Maintenance 06/1998- 07/2002

Maintained a clean and a safe store environment

Answered customers questions regarding items and worked as a cashier

Performed general maintenance

Payroll clerk and bookkeeping

Kennady Security, Queens, NY

Security Officer 10/1999- 07/2003

Checked identification and allowed visitors access to grounds

Guards Mark Security, New York, NY

Security Guard 07/ 2003- 06/2005

Created visitor passes and used walked talkie to communicate with the supervisor and other guards on duty

Reported security incidents to the supervisor and wrote incident reports

Patrolled the perimeters for illegal activity

SKILLS

Knowledge of Microsoft Word, PowerPoint, Excel and Internet Explorer

Fluent in Creole and French

Contact this candidate