Customer Service /City Letter carrier Facilitator . Postal Service

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

CHRISTEE

FERNANDEZ

Enthusiastic applicant seeking a part-time position. Has been working full time in the Postal Industry for 20 years. Exceptional customer service, organizational and communication skills with an optimistic attitude.

Outstanding people skills Excellent communication

abilities

Strong focus on safety Telephone Skills

Calm under pressure Customer Service

Flexibility and adaptability Ability to multi-task June 2017 - October 2019

City Carrier Academy Instructor

United States Postal Service Eureka, CA

Delivered lectures and training to new employees during instructional sessions for City Carrier Assistants. December 2003 - Current

City Letter Carrier

United States Postal Service Arcata, CA

Duties include extensive driving, attention to detail and a focus on safety. Extensive letter and package handling. High volume customer interaction and problem solving. Ability to work well with no supervision while conducting ones self with utmost integrity.

December 2001

Certified Harley Davidson Tech I-II

Motorcycle Mechanics Institute, Phoenix, AZ

Study of mechanics specializing in early and late model Harley- Davidson troubleshooting, diagnostics, rebuild and repair. CF

707-***-****, **********@*****.***

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