Chilou Youth
Customer Service/ Bilingual Professional
Orlando, FL 32839
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Flight Attendant
JetBlue airlines - Orlando, FL
May 2022 to June 2022
I was in training learning about the galleys, lavatories, exits and different airplanes. I also learned about how to treat special needs customers. I had the opportunity to learn about the company and my role as a flight attendant .
Health Screener
G4S - Orlando, FL
October 2020 to May 2022
My duties are to take body temperatures, asking Covid questions making sure they don’t have no symptoms before entering the courthouse. I also direct people to their appropriate courtrooms and any questions they have while they’re at the courthouse. Guard
G4S Secure Security - Boca Raton, FL
March 2018 to June 2019
My duties are to process cars in while checking the visitors ID’s and making sure the residents are expecting them if they’re not on the guest list.
Claim Processor
NSD - Boca Raton, FL
January 2018 to March 2019
My job duties were to Open claims for members that has a coverage through our company with the policy they purchased. Our Policies only covered Road assistances damages such as potholes, nails, screw etc. however at times I will have to process the claim too and pay it if the member or the dealer is checking the status and processing department has not issued a payment out after 3-5 days. Loaner Coordinator
SCHUMACHER - Delray Beach, FL
January 2017 to March 2018
My Job was to greet customers, Open & close agreements if they’re in a loaner car, take them out to their car and tell them the rules so they’re aware what can & can’t be done while they’re in the loaner Vehicle. Education
Associate in Arts (AA) in Sonography
Valencia College - Orlando, FL
Present
High school diploma
Boynton Beach high school - Boynton Beach, FL
August 2012 to May 2016
Skills
• Microsoft, Excel & Word (3 years)
• Call Center (1 year)
• Security (5 years)
• Bilingual
• Customer Service (6 years)
Assessments
Supervisory Skills: Motivating & Assessing Employees — Completed July 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Completed
Security Guard Skills — Proficient
October 2019
Assessing risks, enforcing security standards, and handling complaints. Full results: Proficient
Work Style: Conscientiousness — Highly Proficient
February 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Administrative Support — Proficient
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.