JENSEN, JESSICA

**** ** **** **, ********, MN ***60 507-***-**** / 507-***-****

adsxh1@r.postjobfree.com

OBJECTIVE

Motivated customer service driven individual seeking an office position. Bringing proficiency in Microsoft Office and experience with data entry.

EXPERIENCE

09/01/2020 – 09/01/2022

P&C Process Support Associate Federated Mutual Insurance Owatonna, MN

Indexed scanned, emailed and e-faxed documents • Processing basic changes in policy processing systems • VIN number reporting errors • Complete Certificate of Insurance related tasks • Meets established performance standards • Data Entry 8/1/2015 TO 09/01/2020 Owatonna Public Schools Owatonna, MN COOKS ASST/CLEAN UP

Set up, prep, cook from scratch meals to students • Cashier • Cleaning • Banquet prep • Managerial skills needed such as ordering product, updating inventory, keeping track of timeliness for food and orders • Strong multi-tasking skills required to be successful • Able to make quick judgment calls to get things done on time • Extensive cleaning of the kitchen including dishwashing, sanitizing, mopping, trash removal, sweeping, cleaning out wells and other general cleaning tasks required in a kitchen •Heavy lifting is required •must be results oriented in order to get all the tasks done in a timely fashion. 7/1/2014 TO 6/1/2015 Express Personnel Services Owatonna, MN ORDER ENTRY CLERK

Data entry of high school diploma orders into Oracle • 10 key skills required • Use of Microsoft Word and PowerPoint • Confidentiality a must as dealing with a great deal of private information •Judgement calls were made in order to prioritize work and get out on time. 12/1/2008 TO 8/1/2015 The Kitchen Owatonna, MN

HEAD COOK

• Adapt to quickly changing environments often • Support other employees in the restaurant • Prepared meals • Cooking with several different techniques • Housekeeping tasks including mopping, dusting, vacuuming, sweeping, cleaning tables, counter, bathrooms and overall general cleaning of the restaurant • Ability to prioritize and quickly make judgment calls on what needed to be done.

8/1/2011 TO 5/1/2012 Express Personnel Services Owatonna, MN CONSUMER CONTACT CENTER REP

• Exception customer service a must • Demonstrated strong computer/data entry skills • Promoted from sales to service & sales quickly • Excellent multi-tasking skills needed daily • Strong memory skills needed to enter codes quickly as orders are taken by phone • Confidentially a must • Consistent phone work required

ADDITIONAL SKILLS

Solid customer services training and phone skills • 40 wpm keying • Intermediate computer skills • strong multi-tasking skills • Excellent people skills • Microsoft Office skills including Word, Power Point and Excel • Have received Photoshop training in college •Extensive food prep knowledge

•Food safety training and certified • Extensive cleaning skills in both the school and restaurant setting.