Data Entry Customer Service
Resume:
YOUSEF SOUSANIE MANACH
EDUCATION
Vincennes University
Plainfield, IN, 2019.
Team Lead Essentials
Ben Davis High School
Indianapolis, IN, Current.
English as a Second Language
University of Carabobo
Valencia, Venezuela, 2011.
Degree in Customs and Foreign Trade
University of Carabobo
La Morita, Venezuela, 2010.
Bachelor’s Degree in Accounting
OBJECTIVE
Self-directed and dynamic Multilingual individual looking for an upward movement, where I can utilize my skill set while gaining further experiences and knowledge. I can perform well under pressure and handle large scale projects, as well as demonstrates the ability to make profound and timely decisions, critical thinking, and focus on client/employee engagement. SKILLS
Outstanding Customer Service
Excellent Interpersonal Relations
Communication
Statistical Reports
Reconciliation
Account Receivables
Microsoft Work
Excel
Time Management
Adaptability
Attention to Detail
Work Ethic
Resource Management
Multilingual
EXPERIENCE
Engineering Standard Control Coordinator.
Tjx Company/Homegoods/Brownsburg, IN./Mar-2022-Current.
*Preparation of audits in each department of the company, in the execution process and in completed orders under the basic standards of the company.
*Inform the associate, supervisor, and manager by assigned department of the error made, to make the necessary adjustments to correct the error.
*Preparation of weekly and monthly reports, detailing errors by department as a percentage, so that each manager by area takes preventive measures to avoid errors and create tools that associates can implement to execute work orders under the basic standards of the company. LMS Clerk.
Tjx Company/Homegoods/Brownsburg, IN./May 2021-Mar-2022.
*Data entry in the JDI and YES system of all associates related to the times managed by each associate on their working day.
*Verify that the requested times are correct and charged to each associate.
*Process the work on time to comply with the standards of the company, the human resources department being able to include the payment of incentives within the payroll. General Warehouse
Tjx Company/Homegoods/Brownsburg, IN./Dec 2020-May 2021.
*Receiving cargo trucks.
*Classification of merchandise according to P.O. and styles received.
*Merchandise counting and system processing.
*Separate damaged or defective merchandise, preparing the corresponding damage report.
*Printout of locators corresponding to the merchandise received by P.O. and styles. Agent Insurance/Self Employee
Ago-2020/ Dec-2020.
*Provide the best service based on the needs of each family to provide the best protection.
*Fill applications online.
*Handling of legal regulations required by the financial department of the State of Florida. Team Lead
Morales Group, Inc / Indianapolis,IN /Nov 2019 – March 2020.
*Run production lines as needed by the company.
*Preparation of production reports daily.
*Preparation of reports of assistance of personnel working on the production line daily,
*Calculating the hours of work needed to carry out the production.
*Development and inventory counting.
Material Handler
Geodis / Plainfield, IN / June 2018 – Sep - 2019
*Move products and materials by hand or with basic material handling equipment and safely handling fragile product.
*Select product for specific routes according to pick sheets.
*Place merchandise in a designated area by considering their shapes, size, stock number and other storage factors.
**************@*****.***
Lawrence, IN.
LANGUAGES
English – Professional Working Proficiency
Spanish – Native
Arabic – Professional Working Proficiency
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