Heather Hoag

Albany, NY *****

adsxaw@r.postjobfree.com

+1-518-***-****

Medical Imaging claims processing/ appointment Scheduler St. Peter's Health Partners - Albany, NY

September 2021 to January 2022

Responsible for the medical the diagnostic imaging department. My job requires the ability to deal with patients and providers via customer service and the ability to be able to multitask, Have very good customer service skills and be able to perform my job with the highest accuracy possible.

Medical Receptionist, Appointment Scheduler

Care Net medical group - Niskayuna, NY

June 2020 to January 2021

I checked in patients check them out verify insurance collect co-pays when needed and I also did an appointment scheduling and rescheduling

Medical Receptionist/ Scheduler

Capital Eye Care - Troy, NY

February 2020 to April 2020

First and foremost greet all my patients with a smile and a positive attitude Responsible for checking in patients

Verifying all insurance info.

Collecting all co-pays and past due balances at time of check - in and de-escalating any problems that may occur in a very respectful and positive manner. Medical Receptionist/ Scheduler

Perlmutter Eye Center

2019 to 2020

Responsible for checking in / out patients in a timely, efficient manner and always with a positive attitude.

Scheduling appointments for future follow ups / pre- surgery appointments. Verify all insurance information on patients

Member Service Rep

Davis Vision

2017 to 2019

Responsible for the of course number one the members confidentiality and respect and the highest accuracy possible for their services they are receiving Administrative Assistant/Bookkeeper

Albany Industrial Supply, Inc - Albany, NY

2008 to 2017

Calculated, classified, and recorded data to keep financial records complete. Performed any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. Checked the accuracy of figures, calculations, and postings pertaining to business transactions Started and ran an online EBAY

Claims Examiner/Adjuster

Blue Shield

2001 to 2001

Verified patient information and medical/ hospital claims Responsible for testing new programs intended to simplify claims procedures Completed all forms and paperwork accurately and on time Education

Mercy High School

High School Diploma