ALAN G. BOOKMAN
Ontario, NY **519
609-***-**** (Cell)
PROFESSIONAL EXPERIENCE
Staffing Solutions Organization, LLC, Albany, New York Covid-19 Contact Tracer / Case Investigator - June 2020 – February 2022
• Collaborated with NY State Department of Health and County Health Departments to contain the spread of Covid-19. Worked in a virtual environment.
• Readily adapted to frequent regulatory changes and systems updates. Exceeded performance metrics.
• Interviewed Covid-19 contacts and cases, updated medical charts and issued mandatory quarantine orders using DiMagi Commcare's enhanced CRM system.
• Developed cold-calling strategies to build rapport with contacts for the purpose of achieving quarantine compliance. Became the go-to person for challenging calls.
• Interacted with contact tracers and supervisors using Microsoft Teams to provide on- time support of case management issues. Always completed assigned calls.
• Performed training and shadowing exercises for new employees. Section Chief, Bureau of Local Environmental Management and Right to Know, New Jersey Department of Environmental Protection (NJDEP), Trenton, NJ, September 2003-March 2018.
• Collaborated with NJ County Health Departments to disseminate requested information about hazardous chemicals used in businesses and public operations in the state.
• Supervised the compliance, inspection and enforcement program for the Community Right to Know (CRTK) program, including the issuing of administrative orders and notices of violation. Completed courses in Certified Public Managers (CPM) and Project Management.
• Complied with the Open Public Records Act (OPRA). Assessed materials for homeland security before distribution. Assessment of reported materials with respect to advancing sustainable goals for the Department. Conducted outreach events throughout the state concerning the Right to Know program. Participated in committees regarding Environmental Justice (EJ) and assisted in crafting the EJ plan for the Department. Supervising Environmental Specialist, Office of Pollution Prevention and Right to Know, New Jersey Department of Environmental Protection, Trenton, NJ, June 1988-August 2003 Principal Environmental Specialist, Bureau of Hazardous Substance Information, September 1984-May, 1988
Senior Environmental Specialist, Bureau of Air Quality Management and Surveillance, New Jersey Department of Environmental Protection, Trenton, NJ, February 1982-August, 1984
(Environmental Specialist Trainee and Environmental Specialist Trainee, May 1979-January 1982)
EDUCATION
COVID-19 Contact Tracer certification, The Johns Hopkins University, May 2020 Certified Public Manager, Rutgers University 1992
M.S., Biology, Rutgers University, Camden, 1983
B.A., Biology, Case Western Reserve University, Cleveland, OH, 1978 VOLENTEER WORK
Served on the Environmental Committee (EC), Site Plan Committee, and the Shade Tree Commission for Montgomery Township. Also assisted the rescue squad in that township.