Andrea Schultz

adsx4g@r.postjobfree.com

780-***-****

Highlights

● Medical Terminology and Transcription

● Extensive Administration support and Customer Service experience

● Knowledge of Microsoft Word, Excel, Outlook, as well as Health-quest and EZ-Billing

● Management experience

● Employee training

● Maintained Health and Safety Standards

Employment History

COVID-19 Clinical Technician (Admin, Swabbing & Resulting) Sept-Nov 2021 Drivercheck (Remote Suncor Site) Ft McKay, AB

● Registered clients & booked appointments

● Swabbed clients for Rapid Antigen & Rapid PCR Tests

● Resulted and entered test results

● Inventory Control

● Extensive Customer Service

Medical Office Assistant Jan -Mar 2019

The Foot Institute Edmonton, AB

● Greeted clients, updated, recorded & filed medical records and scheduled appointments

● Communicated with Healthcare providers and processed invoices for payment

● Purchasing

● Processed requisitions and insurance claim forms Andrea Schultz

Customer Service Representative May-Dec 2016

On-Site Storage and U-Haul Edmonton, AB

● Assisted customers with determining storage needs

● Processed lease agreements and payments for moving supplies

● Made equipment bookings and did bank deposits

Customer Service Representative Aug 2011-Oct 2015

Bank of Montreal Edmonton, AB

● Supported operational activities - Service requests and Client applications

● Reconciled cash, opened and closed accounts

● Ability to build rapport and connections with clients

● File Management

● Daily opening and closing procedures for the bank Assistant Manager Jan-Sept 2011

Alberta Liquor Store Edmonton, AB

● Inventory Control and Purchasing

● Employee scheduling

● Balanced cash

● Bank deposits

Andrea Schultz

Customer Service Manager Oct 2006-May 2011

Walmart Superstore Edmonton, AB

● Extensive customer service

● Employee scheduling

● Resolved customer disputes

● Balanced cash and daily deposits

Education & Certifications

Standard First Aid (CSA Intermediate) Level C CPR and AED St. Johns Ambulance Certification Edmonton, AB 2020 Medical Office Assistant and Health Unit Coordinator Bredin College Edmonton, AB 2020

Medical Office Assistant

Medical Receptionist College Edmonton, AB 2018

CSO (Common Safety Orientation)

Energy Safe Canada (Online) 2021

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