Front Desk Security Officer

Damitra Jenkins

** *. ******* ***. #**, Bronx, NY 10453

Cell: 347-***-**** Email: ***********@*****.***

Summary of Qualifications:

Telephone etiquette and front desk reception experiencecustomer service skills

Database and records management,executive and administrative support

Computer Skills: Microsoft Word, PowerPoint, Access, Visio, Outlook, Windows Vista/XP

Professional Experience:

Self-Employed/Hair Designs by Dee Cypress, TX

Cosmetologist 08/10-05/12

Ran private business, hired and supervised employees, and performed administrative tasks

Met with customers to understand their needs, and made suggestions regarding hair style, makeup

Provided skin treatments, head and neck massages, and full-body treatments

Maintained and clean equipment and instruments, and kept work areas sterile

Prairie View A & M University Prairie View, TX

Administrative Secretary 06/06-06/08

Greeted visitors, answered and directed incoming telephone calls

Screened calls for the President and Executive Administrative staff

Directed and resolved walk in issues and concerns involving irate students and parents

Processed office supplies; purchased requisitions and travel requisitions

Typed, faxed and Xeroxed internal and external correspondences

Convergys Killeen, TX

Account Specialist 09/05-04/06

Managed calls in heavy inbound call center, lowered APR, or waived membership fees

Assisted existing Capital One credit card holders with their account

Retained existing accounts by offering customers credit limit increases

Military Experience:

US Army Ft. Hood, TX

Automated Logistical Specialist 11/01-12/04

Responsible for requisitions, receipts, storage, distribution, documentary control, and accountability of all expendable and non-expendable supplies and equipment

Maintained 25 hand receipts values at over $680 million

Controlled and edited requests for issue and turn-in

Requested, received, stored, maintained, and issued supplies and equipment

Education:

SUNY, Bronx EOC Bronx NY

Security Guard Registration Certifications 3/2015

8 hour pre-assignment, 16 hour on the job training

CPR & first aid training, Fire guard training

Law, liability and ethics for the security officer

Our Savior Lutheran High School Bronx, NY

High School Diploma 09/91-09/93

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