Scrum Master Delivery Manager

MARIA NKEGOA MBENGU

SCRUM MASTER

TEL: 734-***-**** (C) E-mail: ************@*****.***

EXPERIENCE SUMMARY

Certified Scrum Master with 7 years hand-on experience leading teams and to deliver through the Software Development Life Cycle (SDLC). Throughout my career as a Scrum Master, I have become a well-informed Servant Leader who engages in continuous learning in Agile Methodology, exchanging knowledge with project managers and other Scrum Masters. Along with vast knowledge in Agile, Scrum processes/procedures, I am also versed with SAFE and KANBAN, and I am accustomed to working with several Agile Project Management tools such as: JIRA, Jira Align, Rally, Azure DevOps and Confluence. I am seeking a new opportunity as a Scrum Master.

EDUCATION

Special Education - University of Buea, Cameroon- 2011

Certified Scrum Master (CSM)

TECHNICAL SKILLS

Agile Methodologies: Scrum,Lean product development, SAFE, Kanban, Scrumban

Tools: JIRA, Jira Align, SharePoint, Microsoft Teams, Confluence, Slack, SharePoint, Power BI,Toad, Data Pump, SQL loader, AWR, ASH, Explain Plan.

High Availability Solutions: RAC, Data Guard, and ASM

PROFESSIONAL EXPERIENCE

Sr Scrum Master.

Optalis Company – Livonia, MI

December 2021 – Present

• Scrum Master of two teams in a SAFe environment.

• Facilitated all Scrum Ceremonies including Iteration (Sprint) Planning, Daily Scrum or Stand-Ups, Sprint Reviews and Demos, Sprint Retrospectives, Story Refinement, and Release Planning.

• Created an exciting working environment to bring team cohesiveness, build trust and transparency. Worked with team to create working agreement which included DoR & DoD.

• Protected team from outside interference, removing impediments and ensured that the work was delivered as a team.

• Tracked & communicated team velocity & sprint/ release progress using JIRA & Confluence for metrics & requirements and documentation.

• Coordinated with the Release Train Engineer (RTE) and other Scrum Masters in resolving team bottlenecks, providing team project status updates, dependency updates, and risk updates as identified by the team Program Objectives during PI Planning.

• Worked with Product Owner to define project scope and objectives. Coached POs on Agile best practice.

• Guided team through continual Agile improvement process by providing agile training sessions to Scrum/Kanban team, and providing coaching sessions.

• Facilitated and encouraged WIP limit for Kanban teams, work-flow planning sessions and Kanban quantitative retro.

• Worked with the Product Owner and Feature lead in creating the stories from the epics within the teams' Jira space, and creating all necessary filters (JQL) to help the team track their work accordingly.

• Continuously educated the team and key stakeholders on the Agile Framework (Scrum, Kanban)

• Managed local, co-located, distributed and offshore teams.

• Encouraged and Improved the Inspect and Adapt process of team agility.

• Created community of Practice for SMs to meet twice a week on WebEx exchanging ideas on how best to work with teams remotely.

• Member of the delivery team that met regularly to address any risks and provided status update to the delivery manager.

• Trained and mentored team members on best and most effective ways to use Scrum processes to improve

SCRUM MASTER

Johnson Control – Milwaukee, WI

March 2018 – November 2021

●Work closely with the Chief Technology Officer on processes and alignment with Agile best practices.

●Assist and coach the organization on how to best implement Agile/Scrum practices and values.

●Work collaboratively with the product team to build and maintain a prioritized product backlog and set target dates based on velocity.

●Organize and facilitate daily stand up meetings, reviews, retrospectives, sprint planning, demos, and other scrum related activities.

●Foster self-organizing agile teams. Facilitate the delegation of tasks and responsibilities among team members.

●Use technical and functional knowledge to proactively identify team and delivery risks.

●Remove impediments or guide the team to remove impediments by finding the right resource for the given issue.

●Support team building and development by utilizing the abilities and skills of individuals, which can include empowering and supporting self-organization, facilitating discussion and conflict resolution, and fostering a feedback culture.

●Recommend and implement the use of Agile metrics to provide feedback and monitor trends on productivity, quality, predictability, and value of Agile activities.

●Assists with internal communication, improving transparency, and radiating information.

SCRUM MASTER

Fidelity Information Services (FIS) – Milwaukee, WI

September 2015– February 2018

●Helps the team embrace Scrum core values, adopt and apply Scrum principles, and implement Scrum practices.

●Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalate people problems to management where necessary, but only when internal team process have failed to resolve the issue; helps individuals and teams through personnel changes.

●Work closely with Product Owner in their effort to manage the backlog 6and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.

●Assist the team in preparation for ATR activities, including PI planning, System Demos, and the Inspect and Adapt.

●Guides the team in establishing normalized estimates and helps the team understand how to estimate features and capabilities.

●Helps coordinate inter-team cooperation and helps the team operate well on the train.

●Helps the team focus on daily and Iteration goals in the context of current Program Increment (PI) objectives.

●Coach and mentor development team on adopting Agile principles, quality deliverables and self-organization.

●Manage an onshore and offshore team using Microsoft Teams for communication.

●Collaborate with other scrum masters through Scrum of Scrums to identify the dependencies of each team.

●Organize and facilitate Sprint planning, daily Scrum, Sprint Review, Sprint Retrospective, release planning and other Scrum related meetings.

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