AYE GRACE MLUMUN
AddressNo * Akuhwa Gong Gra Gbk benue state
Email: *************@*****.***
Phone Number: +234********, +234**********
Summary
Decisive cashier with 2+ years of experience providing excellent customer service, handling daily account and maintaining inventory . Aiming to use retail knowledge and expertise to effectively fill head cashier role at the supermarket
Professional experience;
Managed backup inventory, ordering and shelf stocking
Balanced cash drawer at the close of each shift
Answered customer enquiries
Solved billing problem
Compiled and maintained non -monetary reports and records
Calculated total payments received at the end of shift and reconciled result with total sales
Resolved customer problem and provided product information
Increased customer satisfaction by 18% in 1year
Implemented new customer service strategies
Operated post
Had a reputation for prompt efficient service with high level of accuracy receiving 97% + customer satisfaction ratings monthly
Education
2019 : Bachelor's of technology in education December 2019 double honors (GPA 4.1/5.0)
Additional skills:
Microsoft office (word,excel)
Proven communication skills