Customer Service Pharmacy Technician

Lori Okon, CphT

*** **** ****** ****: 903-***-****

Flint, TX 75762 *************@*****.***

A Certified Pharmacy Technician offering more than 17 years of experience within a leading hospital company and over 2 years of experience within a leading nation-wide retail pharmacy company. Dedicated, hard-working, and reliable professional who maintains focus on accuracy and delivers courteous service at all times.

Relevant Skills

Delivery of Medications

Inventory Management

Unit dosing and Compounding

Medical and Pharmaceutical Terminology

Customer Service/Relations

Prescription Processing

Medicare/Medicaid & Insurance Claims Processing

Pharmaceutical Calculations

Professional Experience

ETMC/UT Heath East Texas Tyler, TX

Cpht 08/2016 to Present

Answer phones

Field and deliver medications throughout hospital

Pyxis Refills

Inventory Management

Inspections

Walmart Pharmacy, Tyler, TX

CphT 12/15 to 08/16

Answer phone calls

Type and fill prescriptions

Put up orders

Inventory Management

Cashier/Checkout

Good’s Medicine Chest (Independent) Tyler, Texas

CphT 8/17/15 to 10/10/15

Correctly calculate dosages, dispense medications, prepare prescription labels, and fill prescriptions for approval by pharmacist

Use the pharmacy’s computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation, and insurance billing.

Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.

Good Shepherd Medical Center (large Hospital), Longview, TX

CphT 10/1/08 to 7/1/15

Swiftly and correctly fill medications from carousel and deliver them to appropriate hospital locations.

Unit dose baby medications using accurate syringes and correct drug and drug dosages for each patient’s needs.

Refill Pyxis machines accurately on nursing units to ensure proper drug administration to patients.

Walgreens Pharmacy (large retail pharmacy chain) Wichita Falls, TX CphT 06/06 to 08/08

Correctly calculate dosages, dispense medications, prepare prescription labels, and fill prescriptions for approval by pharmacist.

Use the pharmacy’s computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.

Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.

Education

Iowa Park High School, Iowa Park TX Diploma 1997

CERTIFICATIONS:

Certified Pharmacy Technician (National and Texas License), 2001 to Current

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