Personal Assistant Customer Service
Resume:
Lina Goldsmith
***************@*****.***
SKILLS SUMMARY
●Excels in body language and vocal tone awareness
●Several years of customer service excellence and success in multiple industries
●Flexible in scheduling and committed to upholding employers’ standards
●Creative mindset in team situations and ability to multitask
●Innovative ideas, dignity and dynamic qualities needed to thrive
●Competitive and talented
EXPERIENCE
Personal Assistant
West Hollywood, CA Aug 2017 - Sep 2019
●Details and meetings of everyday tasks
●Chauffeured for errands and business activities
●Cleaned living areas
●Maintained professional attire options
●Wrote and emailed messages of daily phone calls
●Purchased necessary items and took inventory
Personal Assistant
USA Hockey-Billet Housing, Chicago, IL Jul 2015 - Aug 2017
●Managed on point time scheduling and advised critical decision making
●Planned and prepared nutritious meals
●Chauffeured athletes to and from practices, tournaments and games
●Carried out disciplinary actions as needed
●Oversaw academics and schedules for up to ten hockey players at a time
Home Economist
Supervisor of Family and Home, Chicago, IL Jun 1997 - Apr 2015
●Maintained immaculate state of home and cared for vehicles
●Adhered to United States Figure Skating schedules and class times by driving athletes to competitions out of state and local
●Revised and proof read documents for spouse
●Prepared meals and served them to family keeping nutrition in mind
●Purchased skate wear, skate blades, boots and other necessities preparing skaters for training time, off ice-ballet and conditioning/power classes
●Oversaw International Title Pianists training, competitions and performances
Page 2, Lina Goldsmith
EDUCATION
The Travel Academy, Eagan, MN Sep 2019 - Nov 2019
Travel and Customer Relations
●Knowledge of inflight operation procedures
●CPR/AED and First Aid Certification by the American Heart Association
●Proven record of providing reliable service, commitment to quality and focus on safety
●Enhanced guest-facing customer service skills
●Cross trained on the E-175 and CRJ900 aircraft
Douglas Macarthur High School, Decatur, IL May 1988 - August 1991
Diploma
COMMUNITY INVOLVEMENT
Feed My Starving Children, Eagan, MN Sep 2019
●Joined FMSC staff and fellow students to assemble packages of food for those in need
United States Figure Skating Association (USFSA), Chicago, IL May 2005 - Nov 2013
●Arranged schedules and meetings, organized catering and assisted newcomers upon arrival and during their stay at the program
Washington State University Student Ambassador Program, Spokane, WA Sep 2012 - May 2013
●Discussed and planned European Odyssey voyage with other parents and trip leaders, paid attention to detail and gave input on trip itinerary
Music Teachers National Association (MTNA), Chicago, IL Nov 2002 - Jun 2013
●Communicated with organization personnel and networked via phone trees to relay information
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