Tiffany Lewis
Memphis, TN *****
****************@*****.***
Work Experience
Medical Support Assistant
Veteran Hospital Administration - Memphis, TN
August 2018 to December 2020
Greeting patients, answering phones, scheduling and rescheduling patients for treatment, use, [and navigate between], various types of office automation equipment and software; interviewing patients for appointments; documenting medical outpatient and inpatient electronic health records, as well as administrative records; verifying third party insurance and updating information in the Insurance Capture Buffer .
Certified Nursing Assistant / Psych
VA Hosptial - Memphis, TN
October 2015 to December 2020
• Provide care to emotionally disturbed or mentally ill patients in a healthcare setting.
• Perform routine tasks under the supervision of registered nurses.
• Take patient's temperate, pulse, and respiration rate.
• Take blood pressure and determine if range is abnormal.
• Answer calls for help and determine if additional help is needed.
• Prepare and serve meals.
• Feed patient and mash up food if necessary.
• Bathe and dress patient.
• Make beds and perform light housekeeping duties in patient's room.
• Take patient on walks.
• Deliver them to operating rooms.
• Provide skin care.
• Set up equipment.
• Store and move supplies.
• Observe patients' physical, mental, and emotional conditions.
• Observe fluid intake and output.
• Report abnormal changes or patterns to nursing staff.
• Develop nurturing relationships with patient.
• Empty bedpans and change dirty linens.
Report violent behavior.
Warehouse Worker
Adecco - Memphis, TN
March 2009 to June 2013
• Prepares orders.
• Processes order requests.
• Packing boxes.
• Marking and labeling stock.
• Maintains a clean and safe work environment.
• Creates detailed inventory reports.
• Assist in unloading trucks and checking in products.
• Sort items according to organizational standards. Education
Some college in Nursing
Southwest Tennessee Community College - Memphis, TN January 2014 to November 2016
Certification in Phlebotomy with ekg
Medical2 Certification Agency - Southaven, MS
March 2018
Certification in Certified Nursing Assistant
VMT Education Center - Washington, DC
October 2014
Skills
• Medical Scheduling
• Phlebotomy
• EMR Systems
• Medical Records
• Front desk
• Medical office experience
• Medical receptionist
• Customer service
Certifications and Licenses
CNA
CPR Certification