Manager Retail Customer Service

Victor Barak

**** * & B Rood Ct., Calexico, CA **231

Phone: 760-***-****

Email: *******@*****.***

Objective

An opportunity for employment in the industry where I can utilize my experience and knowledge to establish a productive employment relation of mutual benefit. Ability Summary

Store Manager, 25 years of experience.

08/2020 - 02/2022 Store Manager

Garlan's, Calexico, CA

Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. Monitored sales activities to ensure that customers receive satisfactory service and quality goods. Instructed staff on how to handle difficult and complicated sales. Assigned employees to specific duties. Kept records of purchases, sales, and requisitions. Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Planned and prepared work schedules and kept records of employees' work schedules and time cards. Reviewed inventory and sales records to prepare reports for management and budget departments.

08/2016 - 08/2020 Assistant Manager Retail

Wilsons Leather, Calexico, CA

Inventoried stock and reordered when inventory drops to a specified level. Established and implemented policies, goals, objectives, and procedures for the department. Examined products purchased for resale or received for storage to assess the condition of each product or item. Enforced safety, health, and security rules. Estimated consumer demand and determine the types and amounts of goods to be sold. Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business. Formulated pricing policies for merchandise, according to profitability requirements. Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Employment History

General High School Curriculum

High School Diploma

Colegio De Bachilleres Del Estado De Baja California, Mexicali, BC, Mexico Education History

Honest, dedicated, team player and excellent work performance. In the past, I have been known for going beyond my assigned duties to provide excellent customer service. Given the opportunity, I would prove to be an asset to your company.

Additional Information

References Available on Request

Detailed References

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