Data Entry Customer Service
Resume:
RJ Ruth Joyette
Lp #**, St. Barbs Road, Laventille
***********@***.***
Sales and Services Specialist
Supervisor - Data Entry
Manager - inventory and hospitality
Work Experience Sales and Services Specialist
05/2015 to 11/2018
Direcone
Trinidad and Tobago
Taking inbound calls and occasionally making outbound calls for follow-ups. Assisting customers with their mobile devices, setting up their data networks, informing of possible outages, bill payments and balances, troubleshooting, customer care, submitting tickets for rebates, providing codes for self help options or personal codes, customer account information and reset. Also assisting with creating new accounts for landline services, as well as taking reports for landline concerns including but not limited to fallen telephone poles, wires, overgrown trees and outages. Supervisor of Data Entry
01/2015 to 01/2016
Ministry of the People and Social Development
Trinidad and Tobago
Reporting to the data entry supervisor, calling clients for interviews, data entry, overseeing that staff were professional, maintaining a work environment for all staff members, hosting meetings to address office concerns as well as concerns of the permeant secretary, relating information to the IT supervisor, preparing employee evaluations, communicating with other offices for the purpose of making appointments for their specific office (space, availability, comfort of clients etc). Manager
11/2019 to 10/2020
Honest Foods Limited
Trinidad and Tobago
Reporting to the CEO, inventory, purchasing stock, management of the bakery Skills Office Proficient, PPT, EXCEL, WORD - 10+ years Leadership and Managerial - 10+ years
Peer and Grief Counselling - 10+ years
Education University of the Southern Caribbean
Bachelor’s
Biology
Trinidad and Tobago
09/2010 to 05/2014
Contact this candidate