Sales Associate Customer Service

Helen Karamitsos

**** ****** **** #****

Jacksonville Fl. 32224

PHONE: 312-***-****

EMAIL:

***********@*****.***

PROFILE

Ambitious sales executive hard-working and energetic manager and top-rated sales associate with more than 20 years leading dynamic teams in fast-paced markets. who creates strategic alliances with organization leaders to effectively align with and support key business initiatives Builds and retains high-performance teams by hiring, developing and motivating skilled professionals, offering outstanding presentation, communication and cross-cultural team management skills High-energy, results-oriented leader with an entrepreneurial attitude. Continuously focused on customer satisfaction throughout all stages of the business life cycle.

An accomplished entrepreneur with 20 years of diversified leadership experience in the competitive hospitality and sales industry. Led daily operations of fast-paced restaurants and sales catering contracts. Strong qualifications in personnel development, team building and team leadership. Effective motivator, trainer and mentor. Dedicated to continuous improvements in quality, productivity, efficiency and continued customer service. Strong management skills and a reputation for negotiating win-win scenarios. Articulate communicator with proven ability to leverage relations with employees, clients, vendors, local, and state officials. Highly motivated, enthusiastic and committed to professional excellence.

EDUCATION

Harper Community College Palatine Illinois

Triton College River Grove Illinois

WORK EXPERIENCE

School Specialty - Strategic Inside Representative Oct 2018 - Current

Somero Enterprises- Inside Sales Representative July 2017-June2018

Concierge Cruises Travel Agency – Outside Independent Agent April 2016-Apri2019

The Edison Restaurant & Banquets -Sales Manager Oct 2013-Jan 2014

Planet Hollywood / Buca di Beppo -Sales Manager Jan 2013 -Jun 2013

Elena’s - Elena’s South Restaurants – Owner-Operator March 1988-April 2007

SKILLS

Client account management

Small business development

Analytical problem solver

Negotiations expert

Clear and articulate phone manner

Leadership/communication skills

Team leadership - Employee relations

Excellent multi-tasker -Engaging personality

Fluent in [Languages] Greek, English and Spanish

Delivers exceptional customer service -Hospitality expertise

Strong sales-closer - Clear and articulate phone manner

Exceptional interpersonal skills - Engaging personality

Cheerful and energetic - Reliable and punctual

Excellent time management - Business operations organization

Neat, clean and professional appearance

Self-motivated - Customer-oriented

Office software -Microsoft Office Word, Outlook, Salesforce, Goldmine, Composica Skype, Zoom, Google Classroom

Professional Affiliations

Florida Department of Business & Professional Regulations: Licenses in Good Standing, Held with the Division of

Hotel & Restaurant, Division of Real Estate License (pending), Division of Alcoholic and Tobacco, Florida Restaurant &

Lodging, Florida Restaurant Association, Women in Hospitality, American Businesswomen Association, Charlotte

County Chamber of Commerce, Punta Gorda Chamber of Commerce, Greater Lee County Chamber of Commerce, Local Chapter of Businesswomen, Ft Myers, FL

Hobbies

Arts -Theater

Community Involvement

House of Worship Religion

Boating – Water

Cooking

Health Activities

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