Data Entry Guidance Counselor
Resume:
LaShunda R. Humphreys
Clarksdale, MS 38614
*****************@*****.***
EXPERIENCE
****-**** ****** ****** **********, MS
Help Desk Consultant
● Provide customer support.
● Help solve customer issues.
● Troubleshooting devices.
● Reset client passwords.
● Create a service ticket.
● Route tickets to the appropriate team.
2017-2019 Coahoma County Jr/Sr High School Clarksdale, MS Online Facilitator/ISS Teacher
● Proctor examinations and other student assessments.
● Encourage students to stay on pace and seek assistance as needed.
● Communicate with a school guidance counselor about student progress.
● Create an orderly classroom environment that promotes online learning and maintains classroom discipline according to school policy.
● Works with teachers to coordinate activities of suspended students.
● Provide assistance to students in completing assigned work. 2006 Isle of Capri Casino Lula, MS
Pit Clerk
● Data Entry.
● Ensure that games run efficiently.
● Minor Clerical Duties.
● Make reservations.
● Collect player information.
● Input guest time and play into the system for comps.
● Respond to player requests.
● Oversee cash transactions for specific dealers or for a specific section.
2001-2005 East Tallahatchie School District. Charleston, MS
● Receives and processes new library materials.
● Plans, initiates and carries out clerical, secretarial and administrative duties related to the school library.
● Supervise students in the library.
● Maintain students' library use records and accounts including overdue notices and collection of fines.
● Shelve books and other library materials.
● Use a copier, scanner, fax.
● Help students understand how to use Microsoft Word for the use of typing research papers.
● Maintain library material inventory.
EDUCATION
2009-2011 Coahoma Community College Clarksdale, MS
● Associate Degree in Applied Science.
SKILLS
● Microsoft Words
● Citrix
● Service Cloud
● Jabber
● Customer Service
● Date Entry
● Create Spreadsheets
● Travel Reservations
● Remove and add software to computers
● Troubleshoot issues with computers
2
3
Contact this candidate