Assistant Manager Customer Service

AѠѕљђѦ RіѣюѠ

El Paso, TX ***** • 915-***-**** • ******.**.*****@*****.***

Professional Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Hardworking and focused, offering excellent communication, planning and prioritization Skills

Verbal and Written Communication

Document and File Management

Professional and Courteous

Database and Client Management Systems

Microsoft Office Suite

Task Prioritization

Supply Inventory Control

Multitasking and Time Management

Judgment and Decision Making

Strong Organizational Skills

Schedule Management

Project Schedule Coordination

Organizing and Categorizing Data

Highly Efficient and Productive

Meeting Note Taking

Problem Solving

Critical Thinking

Work History

Manager's Assistant, 2/1/17 to 9/18/19

Supplement Addicts – El Paso, TX

Working at Supplement Addicts i would take care of the register and inventory work. As well as, hiring and training new employees and teaching them how to up sale a costumer as well as how to advertise thru social media and in person.

Managing inventory and ordering products to achieve targeted contribution to profit margin I would set high standard of retail execution

Maintain a clean and safe environment for customers and staff Maintain a number chart to see how employees sales are going Communicate with my team every week for different strategies and ideas Manager's Assistant, 6/5/17 to 5/15/19

Ep Fitness – El Paso, TX

Being a manager at EP Fitness was a great experience for me, i would communicate with my staff and have weekly meetings one on one to see each employees numbers and discuss how to increase them daily.

Maintaining a clean and safe environment for gym members and staff. Hiring/termination of staff as well as disciplinary actions. i would be the first worker to start up the gym at 4 A.M. Maintain accurately and up to date client information and billing information. Ever week check my staffs including my sale numbers. Attended monthly sales meetings and reported pertinent information to employees. Retention Specialist, 1/9/16 to 5/9/17

Conduent – El Paso, TX

I would keep customers from leaving the company with different promotions I would provide information for internet and cable I worked to keep all of our customers happy with different deals and bundles every week Made [100] sales calls weekly to existing and new customers for business growth Education

High School Diploma: 06/2017

Montwood High School - El Paso, TX

Associate of Arts: Associates, 05/2020

El Paso Community College - El Paso, TX

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