Alexandria Harris
Lewisville, Texas ***** 214-***-****
******.******@*****.*** www.linkedin.com/in/alex-harris
Customer Service Associate
Customer Service Appointment Management Leadership
To obtain a challenging position within a well-established organization which will enable me to utilize and enhance my customer service and leadership skills. Such a prove to be beneficial for any employer desiring a career oriented individual, as well as me.
Organization Self Motivated Clerical Communication Time Management & Prioritization
Work Experience
FedEx Express, Fort Worth TX 2021-
Material Handle
Scanning and stacking boxes
Reading label’s and pushing boxes to the correct cans
Bank Card Service, Chicago IL 2001-2003
Account Representative Service and Telemarketing
Provided high call volume to small and midsized business owners regarding bankcard services and recorded reactions of proposed services.
Averaged 36 cold sales daily
Analyzed weekly surveys data for potential new services
Reply to all prior day voicemails and correspondences
Managed daily appointments for sales team and clients
Florsheim Group, Inc., Chicago, IL 1999-2000
Clerical Assistant
Managed business related tasks for the assistant director and provided general clerical support.
Maintained training room schedules
Accurately recorded minutes from meetings
Organized travel and accommodations
Filing and retrieving documents and reports
Managed daily communications (phones, voicemails, and mail correspondences)
South Austin Day Care, Chicago, IL 1997-1998
Child Care Worker
Provided daily childcare services and maintaining a safe environment for children ranging from six months to five years of age.
Food preparation and feedings
Grooming and hygiene
Clean rooms and toys
Play, learning, and rest scheduling
First Aid, CPR, Baby Shaking Syndrome
Educations Westside ATL High School 1995-1999