Latisha Barnes
**** ****** **** ***********, ** 32305 850-***-**** ****************@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
Manage time and priorities in multi-task environments.
Effective problem solver, able to assess situation and identify solutions.
Work as part of a team and maintain a professional and positive environment.
Microsoft Office Applications: MS Excel MS Word MS PowerPoint.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing
Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information
HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process
Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO
Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology
EDUCATION
Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2022
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
WORK EXPERIENCE
What-a-Burger – Tallahassee, FL 04/2022 – Present
Crew Member / Cashier / Customer Service
Perform a multitude of tasks including food production and serving customers at the cash register.
Operate cash register, accept payments, and make accurate change.
Ensure accuracy of cash drawer and keep work area clean and organized.
Work in a team environment and communicate effectively with managers and co-workers.
Ultimate Medical Academy – Tallahassee, FL 05/2021 – 10/2022
Full Time Student
Remained self-directed, motivated, and accountable for personal actions.
Came prepared for class and completed assignments on time.
Navigated new technology, utilized available resources, and set realistic expectations.
Private Duty Care – Tallahassee, FL 01/2012 – 09/2020
Caregiver
Provided in-home personal care services based on established care plans.
Assisted with activities of daily living – mobility, personal hygiene, and feeding.
Kept household clean and organized, ran errands, and prepared and served meals.
Documented services provided, patient condition, and changes in patient behavior.
Respected patient’s privacy and maintained confidentiality.
Lilly Cleaning Service – Tallahassee, FL 01/2011 – 01/2012
Housekeeper
Greeted patrons, answered inbound phone calls, and collected payments.
Provided assistance to management as needed.
Responsible for the general cleaning and upkeep of client residences.
Team-oriented and dedicated to ensuring highest standards were met.