Front Desk Security Guard
Resume:
Zhanna Neal
Brooklyn, NY *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Security Guard
JFK ABM AVIATION - Queens, NY
September 2021 to Present
• Escort individuals without proper credentials out of the sterile side of the airport
• Complete incident reports related to all responded alarms
• Monitor alarm triggered at access doors and gates
• Patrolled in assigned to physically verify computer generated alarms
• Use two way radio for communications
Security Officer
Planned Companies - Queens, NY
June 2019 to July 2021
• Secure premises and personnel by patrolling property
• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures
• Written and Verbal Communication
• Interpersonal Skills
• Manage Multiple Tasks
• Dependability
• Professionalism
Front Desk Clerk/Receptionist
Be Well Primary Health Care - Brooklyn, NY
April 2018 to December 2019
• File reports in medical records as per established guidelines
• Assembles medical record folders in proper order
• Delivers charts to assigned areas of facility
• Initiates the medical records by helping to prepare charts prior to patient’s arriving
• Take initiative to perform any task that will assist co-workers in maintaining patient follow and office operations
• Maintain strict confidentiality of all information within the facility
• Track any removed materials, ensure that borrowed material are returned Cafe Attendant/Server
THE SUGAR FACTORY - Manhattan, NY
April 2017 to March 2018
• Consistently provided friendly guest service and heartfelt hospitality
• Verified that prepared food met all standards for quality and quantity
• Promoted in-house services and products to the utmost
• Answer telephones, direct calls and take messages Education
High school or equivalent
Thomas Jefferson High School - Brooklyn, NY
September 2008 to June 2011
Skills
• Customer Service
• POS
• Sales
• training
• fast learner
• Organizational Skills
• Security
• Surveillance
• Front Desk
• Guest Services
Certifications and Licenses
Security Guard
December 2019 to Present
8hr Pre- Assignment Training Course
16hr On The Job Training Course
Conducted by Star Security Group Corp
Assessments
Security guard skills — Proficient
July 2021
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Customer service — Familiar
January 2022
Identifying and resolving common customer issues
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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